Spanish/English Flight Support Specialist – On-site Lisbon

Cross Border Talents; Huelva; On-site; EUR 18,000 - 24,000; Full time

Job summary

Cross Border Talents is recruiting for a Spanish & English Customer Support Specialist to join a major Spanish Airline project. Based on-site in Lisbon, you will serve as the first point of contact for passengers, handling bookings, inquiries, and overall customer care in a fast-paced environment. Required language: Spanish (native/fluency) and English at least B1 level.

Immediate joiners requested. This full-time role includes comprehensive training and the opportunity to work with a renowned

Qualifications

• Language: Native or fluent in Spanish and intermediate English (B1).
• Location/Work model: On-site Lisbon, willing to relocate to Lisbon for on-site work.
• Availability: Immediate joiners required (Start date: ASAP).
• Skills: Excellent communication, customer-oriented mindset, and basic digital literacy.

Responsibilities

• Handle incoming inquiries, flight reservations, and service requests via phone and email.
• Provide accurate information on flight schedules, tickets, and airline policies.
• Resolve passenger issues and maintain high customer satisfaction.
• Document customer interactions accurately in the system.

Skills

Spanish

English (B1)

Customer service

Communication skills

Digital literacy

Job description

Cross Border Talents is recruiting for a Spanish & English Customer Support Specialist to join a major Spanish Airline project. Based on-site in Lisbon, you will serve as the first point of contact for passengers, handling bookings, inquiries, and overall customer care in a fast-paced environment. Required language: Spanish (native/fluency) and English at least B1 level.

Immediate joiners requested. This full-time role includes comprehensive training and the opportunity to work with a renowned