Spanish Customer Care Specialist - Lisbon Global Support

Tavrion Dynamics; Pamplona; Sur place; EUR 14 000 - 17 000; Plein temps

Avantages offerts par ce poste

Flight ticket reimbursement

Comprehensive health insurance

Free Portuguese language classes

Relocation assistance

Résumé du poste

Tavrion Dynamics seeks fluent Spanish speakers for its Customer Care team in Lisbon. You will respond via phone, email, and chat, providing clear solutions and maintaining a customer-first approach in a fast-paced digital environment.

Contract is 12 months with renewal, full-time 40 hours per week, plus flight reimbursement, health insurance, and free Portuguese classes to support your move abroad.

Qualifications

• Fluent Spanish, written and spoken.
• Intermediate English (B1/B2).
• Typing speed of 20+ wpm.
• Strong communication, problem-solving, and interpersonal skills.
• Customer-focused mindset.
• Ability to work in a fast-paced digital environment.

Responsabilités

• Respond to customer queries through phone, email & chat online.
• Provide clear, accurate information and effective solutions.
• Manage complaints professionally and elevate complex cases when needed.
• Communicate with empathy while maintaining a professional, customer-first approach.
• Follow established quality standards and company procedures.
• Meet individual productivity and performance targets.

Connaissances

Fluent Spanish

English (B1/B2)

Typing 20+ wpm

Communication skills

Problem solving

Interpersonal skills

Customer-focused mindset

Description du poste

Tavrion Dynamics seeks fluent Spanish speakers for its Customer Care team in Lisbon. You will respond via phone, email, and chat, providing clear solutions and maintaining a customer-first approach in a fast-paced digital environment.

Contract is 12 months with renewal, full-time 40 hours per week, plus flight reimbursement, health insurance, and free Portuguese classes to support your move abroad.