Spanish Cloud Support Expert — Greece Relocation & Benefits

Mercier Consultancy MD; Spain; On-site; EUR 16,000 - 23,000; Full time

Benefits offered by this job

Competitive salary

13th/14th salaries

Performance bonus

Cloud training

Health insurance

Relocation package

Greece transition support

More perks

Job summary

Mercier Consultancy Group seeks a Spanish-speaking Customer Expert to join our Athens team, supporting a global cloud platform for users across regions. You will assist via phone, email, and chat, ensuring high-quality service and documenting interactions in our CRM.

Fluency in Spanish, customer support experience, and an interest in cloud tech are essential. The role includes relocation support to Greece, a competitive salary, training, and performance bonuses.

Qualifications

• Native or fluent Spanish is essential.
• EU passport is required.
• Experience in customer support or similar role.
• Interest in cloud-based systems.

Responsibilities

• Provide high-quality technical and functional support to Spanish-speaking clients via phone, email, and live chat.
• Troubleshoot cloud platform issues to ensure customer satisfaction.
• Maintain detailed documentation of all customer interactions in our CRM.
• Collaborate with international teams to optimize workflows in customer support.

Skills

Spanish fluency

Customer support

Tech-savvy

Job description

Mercier Consultancy Group seeks a Spanish-speaking Customer Expert to join our Athens team, supporting a global cloud platform for users across regions. You will assist via phone, email, and chat, ensuring high-quality service and documenting interactions in our CRM.

Fluency in Spanish, customer support experience, and an interest in cloud tech are essential. The role includes relocation support to Greece, a competitive salary, training, and performance bonuses.