Spain After-Sales Regional Leader

EBRO; Madrid; On-site; EUR 65,000 - 95,000; Full time

Job summary

EBRO in Madrid is seeking an experienced After Sales Regional Manager to lead operations across Spain, driving performance and growth in the designated area.

The role requires a strong OEM aftersales background, strategic thinking, and team leadership, with fluency in Spanish and English. You will coordinate with dealers, manage budgets, warranty spend, and KPI reporting to corporate.

Qualifications

• Bachelor’s degree in business administration, automotive management, engineering or related field.
• Extensive experience in aftersales management within the automotive industry, preferably OEM.
• Strong strategic planning and problem-solving abilities.
• Excellent communication and negotiation skills.
• Results-oriented with a track record of achieving targets.
• Proficient in Spanish and English.

Responsibilities

• Single Point of Contact for After Sales in the designated Area.
• Identify and pursue new business opportunities within Aftersales.
• Oversee parts inventory and distribution in the Region.
• Manage warranty spending and optimize costs.
• Provide technical support and dealer training for tools and processes.
• Oversee Aftersales activities to meet KPIs and quality standards.
• Maintain customer-centric focus and address issues promptly.
• Develop and manage dealer budgets and financial targets.
• Establish and maintain vendor/dealer relationships and contracts.
• Ensure compliance with laws and quality standards; provide regular reporting.

Skills

Strategic planning

Negotiation skills

Communication skills

Results-oriented

Aftersales management

Spanish & English

Education

Bachelor's in Business Administration

Automotive Management

Engineering or related field

MBA (plus)

Job description

EBRO in Madrid is seeking an experienced After Sales Regional Manager to lead operations across Spain, driving performance and growth in the designated area.

The role requires a strong OEM aftersales background, strategic thinking, and team leadership, with fluency in Spanish and English. You will coordinate with dealers, manage budgets, warranty spend, and KPI reporting to corporate.