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A global company operating in the healthcare and life sciences sector, with a strong presence in Spain.
* Shape the strategic direction of the ServiceNow platform and advocate for its adoption across the organization.
* Provide governance and solution expertise to business units, implementation partners, and governance boards, ensuring alignment with business needs.
* Manage the intake and prioritization of ServiceNow demands and requirements, and facilitate alignment within governance structures.
* Architect and design ServiceNow solutions that support strategic and operational goals; monitor implementation quality and lead integration testing when necessary.
* Coordinate platform rollouts and enhancements, working with relevant teams to uphold technical standards and best practices.
* Ensure compliance by collaborating with the ServiceNow account team, workers council, and other stakeholders.
* Help define lifecycle processes for hardware and software asset management, focusing on efficiency and regulatory compliance.
* Support the use of ServiceNow Discovery and related tools to maintain a reliable and up-to-date asset inventory.