Application Manager & Platform Owner

isolutions AG; Barcelona; Híbrido; EUR 60.000 - 80.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Continuous learning support

Free language courses

Flexible working hours

Descripción de la vacante

isolutions AG in Barcelona is seeking a Senior Application Manager to take ownership of the ServiceNow platform. The role involves ensuring stable operation, continuous development, and alignment with internal IT processes. You will collaborate across departments to drive platform improvements and stakeholder engagements.

The ideal candidate has over 5 years of experience with ServiceNow and strong IT service management skills. This position offers flexible working hours and opportunities for continuous professional development.

Formación

• 5+ years working with ServiceNow, ideally in a platform ownership or application management role.
• Strong understanding of IT service management processes and platform workflows.
• Ability to connect technical capabilities with business needs.

Responsabilidades

• Own the ServiceNow platform, ensuring stable operation and continuous improvement.
• Coordinate internal and external stakeholders for platform evolution.
• Drive best practices around platform governance and security.

Conocimientos

ServiceNow experience

IT service management processes

Platform integrations

Very good English skills

German language skills

Descripción del empleo

Overview

The Internal IT team is responsible for all IT-related matters of our employees, from workplace devices to the company-wide application landscape. We rely on modern equipment, cloud technologies, and powerful tools to optimally support our employees and create sustainable business value. In doing so, we make a key contribution to the success of our company.

As a Senior Application Manager, you take ownership of our ServiceNow platform and ensure its stable operation as well as its continuous strategic development. You think end-to-end, connect business needs with platform capabilities, and ensure that ServiceNow evolves as a central backbone for our internal IT processes.

This role is aimed at a personality who takes responsibility, enjoys working across departments, and creates sustainable solutions with a pragmatic, hands-on mindset. Join an amazing team of strong-performing thinkers and skilled professionals, collaborating with colleagues based in Spain and Switzerland.

This is what you get up for in the morning:

• Ownership of the ServiceNow platform, ensuring stable operation, governance, and continuous improvement.
• Responsibility for the strategic development of the ServiceNow platform and its alignment with internal IT processes and business needs.
• Operation, maintenance, and configuration of the platform, including workflows, modules, and integrations.
• End-to-end ownership of platform changes and improvements: from requirements gathering through configuration, testing, and user adoption to productive release.
• Ensuring a stable production environment, including incident, problem, and change management within ServiceNow.
• Planning and coordinating releases, platform updates, and upgrades.
• Close collaboration with application managers, developers, and data engineers to integrate ServiceNow with the broader application landscape.
• Coordination of internal stakeholders and external partners to ensure sustainable platform evolution.
• Driving best practices around platform governance, security, scalability, and process standardization.

What can you expect from us?

• Continuous Learning from Day 1: We support your personal and professional development with both time and financial resources.
• Strong Company Culture: Open communication, helpfulness, authentic collaboration, and a true learn-it-all mindset.
• Living New Work: Flexible working hours and the freedom to work hybrid from Barcelona or remotely from anywhere in Spain.
• International Environment: Work with people from diverse backgrounds and collaborate with colleagues across Switzerland in Bern, Basel, and Zurich.
• Room to Shape and Create: With us, you can actively contribute ideas and create real value for our clients and the team.
• Master a New Language: We offer free language courses in German, English, Catalan, and more.

Qualifications

We Would Like You To Bring

• Solid experience (around 5+ years) working with ServiceNow, ideally in a platform ownership, application management, or administrator role.
• Experience operating and evolving enterprise platforms or business-critical applications.
• Strong understanding of IT service management processes and platform-based workflows.
• Strong ownership mindset with the ability to connect technical platform capabilities with business needs.
• Hands-on mentality with the ability to configure and adapt platform functionality independently.
• Experience working with integrations, workflows, or low-code platform configurations.
• Structured, independent, and solution-oriented working style.
• Very good English skills for collaboration with international teams and stakeholders. German language skills are considered a strong asset.

About Us

ARE - YOU - READY?

At isolutions, we have been shaping the future since 1999 – our own and that of our customers! #WeShapeTheFuture

Here, you get the chance to make a real impact and create value for companies in Switzerland. With the latest Microsoft technologies – from Power Platform and Azure to Copilot – we are shaping the digital workplace of tomorrow!

We passionately develop smart, ambitious, and creative solutions in a team of experts driven by entrepreneurial spirit, transparency, and a strong do-it-yourself mentality.