ServiceNow ITOM Technical Consultant

Capture Group; España; Presencial; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

A technology solutions provider is seeking an experienced ServiceNow ITOM Technical Consultant for a 3-month remote engagement. You will implement and customize the ServiceNow ITOM suite, ensuring integration with ITSM, ITAM, and CMDB. The ideal candidate has over 3 years of hands-on ServiceNow experience, strong knowledge of Discovery, Service Mapping, and Event Management, and fluent Spanish and English skills. This role offers a chance to work closely with technical teams and stakeholders, focusing on scalable IT operations solutions.

Formación

• At least 3 years of hands‑on ServiceNow ITOM implementation experience.
• Strong hands‑on expertise in Discovery, Service Mapping, and Event Management.
• Proven experience with CMDB data modeling, reconciliation, and maintenance.

Responsabilidades

• Implement, configure, and customize the ServiceNow ITOM suite.
• Ensure seamless integration between ITOM and other modules.
• Build and optimize Discovery patterns, probes, and sensors.

Conocimientos

ServiceNow ITOM implementation

Discovery expertise

Service Mapping

Event Management

CMDB data modeling

Cloud infrastructure experience

Fluent in Spanish

Fluent in English

Descripción del empleo

We are seeking an experienced ServiceNow ITOM Technical Consultant to support our client on an initial 3-month remote engagement. In this role, you will work closely with platform owners, technical teams and key stakeholders to design, configure and deliver scalable IT Operations Management solutions within the ServiceNow environment.

Responsibilities

• Implement, configure and customize the ServiceNow ITOM suite
• Ensure seamless integration between ITOM and other modules such as ITSM, ITAM and CMDB
• Build and optimize Discovery patterns, probes and sensors
• Maintain high-quality CMDB data through proper modelling, reconciliation and governance
• Diagnose and resolve complex technical issues
• Convert functional requirements into efficient technical configurations
• Prepare clear documentation and knowledge transfer materials

Required Skills & Experience

• At least 3 years of hands‑on ServiceNow ITOM implementation experience.
• Strong hands‑on expertise in Discovery, Service Mapping and Event Management
• Proven experience with CMDB data modeling, reconciliation and maintenance.
• Experience working in cloud or hybrid infrastructure environments (AWS, Azure, VMware)
• Ability to communicate effectively with both technical and non-technical stakeholders
• Fluent Spanish and English

Nice to Have

• ServiceNow Certified Implementation Specialist – ITOM
• ServiceNow Certified System Administrator

Location: Remote

Contract Duration: 3 Months (with potential extension)