ServiceNow CMDB & Configuration Management Specialist

Mantu; España; Hybrid; EUR 42,000 - 66,000; Full time

Benefits offered by this job

Health insurance

Well-being programs

Internal Academy

Team events

International community

Job summary

Amaris Consulting in Spain is seeking a ServiceNow CMDB and Configuration Management Specialist to join our IT services and digital transformation practice. You will identify, classify and relate Configuration Items across servers, databases, applications and infrastructure, while supporting Discovery, Service Mapping and ITOM activities.

You will collect data from SQL databases and data sources, ensure data quality, and provide configuration information for Change Management, risk assessment

Qualifications

• Degree in Computer Science, Engineering or related field or equivalent experience.
• At least 4 years of CMDB, Configuration Management or ServiceNow consulting.

Responsibilities

• Create, update and classify Configuration Items in the ServiceNow CMDB.
• Identify servers, databases, applications, operating systems, network components and business services.
• Build and maintain relationships between Configuration Items, including dependencies between applications, databases and infrastructure.
• Support ServiceNow Discovery, Service Mapping and ITOM activities.
• Collect technical information from SQL databases and other data sources.
• Review duplicate, incomplete or outdated CI records.
• Support CMDB data quality, reconciliation rules and source ownership.
• Provide configuration information for Change Management, risk assessment and impact analysis.

Skills

CMDB

ServiceNow

ITOM

Discovery

Service Mapping

CI relationships

SQL basics

Cloud infrastructure

ITIL knowledge

Change Management

Education

Degree in Computer Science / Engineering or related field

Tools

ServiceNow CMDB

ServiceNow ITOM

Service Mapping

SQL Server

VMware

Remedy

Job description

Amaris Consulting in Spain is seeking a ServiceNow CMDB and Configuration Management Specialist to join our IT services and digital transformation practice. You will identify, classify and relate Configuration Items across servers, databases, applications and infrastructure, while supporting Discovery, Service Mapping and ITOM activities.

You will collect data from SQL databases and data sources, ensure data quality, and provide configuration information for Change Management, risk assessment