CMDB Configuration Management

Mantu; España; Hybrid; EUR 42,000 - 66,000; Full time

Benefits offered by this job

Health insurance

Well-being programs

Internal Academy

Team events

International community

Job summary

Amaris Consulting in Spain is seeking a ServiceNow CMDB and Configuration Management Specialist to join our IT services and digital transformation practice. You will identify, classify and relate Configuration Items across servers, databases, applications and infrastructure, while supporting Discovery, Service Mapping and ITOM activities.

You will collect data from SQL databases and data sources, ensure data quality, and provide configuration information for Change Management, risk assessment

Qualifications

• Degree in Computer Science, Engineering or related field or equivalent experience.
• At least 4 years of CMDB, Configuration Management or ServiceNow consulting.

Responsibilities

• Create, update and classify Configuration Items in the ServiceNow CMDB.
• Identify servers, databases, applications, operating systems, network components and business services.
• Build and maintain relationships between Configuration Items, including dependencies between applications, databases and infrastructure.
• Support ServiceNow Discovery, Service Mapping and ITOM activities.
• Collect technical information from SQL databases and other data sources.
• Review duplicate, incomplete or outdated CI records.
• Support CMDB data quality, reconciliation rules and source ownership.
• Provide configuration information for Change Management, risk assessment and impact analysis.

Skills

CMDB

ServiceNow

ITOM

Discovery

Service Mapping

CI relationships

SQL basics

Cloud infrastructure

ITIL knowledge

Change Management

Education

Degree in Computer Science / Engineering or related field

Tools

ServiceNow CMDB

ServiceNow ITOM

Service Mapping

SQL Server

VMware

Remedy

Job description

Would you like to start a new professional adventure as a ServiceNow CMDB and Configuration Management Specialist in one of our opportunities in the IT services and digital transformation sector in Spain?

• Create, update and classify Configuration Items in the ServiceNow CMDB.
• Identify servers, databases, applications, operating systems, network components and business services.
• Build and maintain relationships between Configuration Items, including dependencies between applications, databases and infrastructure.
• Support ServiceNow Discovery, Service Mapping and ITOM activities.
• Collect technical information from SQL databases, infrastructure tools and other data sources.
• Review duplicate, incomplete, outdated or incorrectly classified CI records.
• Support CMDB data quality, reconciliation rules and source ownership.
• Provide configuration information for Change Management, risk assessment and impact analysis.
• Degree in Computer Science, Engineering or a related field, or equivalent professional experience.
• At least 4 years of experience in CMDB, Configuration Management or ServiceNow consulting.
• Hands-on knowledge of ServiceNow CMDB, ITOM, Discovery and/or Service Mapping.
• Understanding of servers, operating systems, databases, virtualisation and cloud infrastructure.
• Knowledge of ITIL, Change Management, CI relationships and data quality practices.

Nice to have:

• Experience with IRE, CMDB Health, CSDM, SQL Server, VMware, Remedy or ServiceNow migrations.
• ITIL 4 Foundation or ServiceNow certification.
• Experience working with international infrastructure, application and service management teams.

What do we offer?

• An international community bringing together more than 110 nationalities.
• An environment where trust is central and internal growth is valued.
• A solid training system with an internal Academy and available learning modules.
• A workplace with team events and opportunities to connect with colleagues.
• Support for your well-being and work-life balance.
• The opportunity to work on ServiceNow and IT service management projects for an international client in the consumer goods sector.

Local benefits in Spain

• Flexible working options according to company policy.
• Health insurance and well-being programs.

The ideal person shares these values

Boldness: our entrepreneurial spirit of adventure brings us together and drives our success.

Trust: trust shapes how we work and gives people room to share ideas and take responsibility.

Performance: we keep improving and focus on results that matter.

Commitment: we work with care and take responsibility for our commitments.

Independence: Amaris Consulting belongs to those who created it and to those who develop it every day.

With your application, you may have the opportunity to join a team working on IT service management, ServiceNow, CMDB and infrastructure projects for an international organisation. You will collaborate with infrastructure, application, database, service desk and business service teams.

Diversity and inclusion: Amaris Consulting promotes equal opportunities and assesses applications based on skills, experience and potential. We welcome qualified applications without discrimination based on gender, gender identity or expression, sexual orientation, ethnic origin, nationality, religion or belief, age, disability, marital or family status, or any other protected characteristic.

If you need reasonable accommodations during the recruitment process, please let us know. We will do our best to support you.