CMDB Strategy Lead — ServiceNow & ITSM (Hybrid, Barcelona)

Symrise AG; Barcelona; Hybrid; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid work model

Barcelona office

Job summary

Symrise AG, a global leader in fragrances and flavors, is hiring for an IT CMDB Owner in Barcelona. The role focuses on strategy, design, and ongoing improvement of the CMDB, with emphasis on CI discovery, asset lifecycle management, and service mapping.

You will work across IT functions and external vendors to ensure accurate data and effective IT operations. The position requires a degree in a technical field and at least four years of CMDB/ITSM experience in an enterprise setting, with strong

Qualifications

• Degree in Computer Science, Engineering, or a related field.
• Minimum 4 years of professional CMDB/ITSM experience in an enterprise setting.
• Strong knowledge of IT infrastructure and software/hardware assets.
• ITIL certification is desirable.

Responsibilities

• Own and lead the CMDB strategy ensuring data integrity.
• Integrate CMDB with Incident, Change, and ITSM processes.
• Automate and optimize CI relationships using discovery tools.
• Collaborate with IT Security, Architecture, and external vendors.
• Drive adoption through training and communications.
• Monitor CMDB KPIs and drive continuous improvements.

Skills

Configuration Management

IT Service Management

Incident & Change Management

Asset Lifecycle Management

ITIL Certification

Education

Degree in Computer Science or related field

Tools

ServiceNow CMDB

SCCM

Job description

Symrise AG, a global leader in fragrances and flavors, is hiring for an IT CMDB Owner in Barcelona. The role focuses on strategy, design, and ongoing improvement of the CMDB, with emphasis on CI discovery, asset lifecycle management, and service mapping.

You will work across IT functions and external vendors to ensure accurate data and effective IT operations. The position requires a degree in a technical field and at least four years of CMDB/ITSM experience in an enterprise setting, with strong