SERVICE SALES ENGINEER

AEG Power Solutions Pte Ltd; Vitoria; On-site; EUR 40,000 - 70,000; Full time

Job summary

AEG Power Solutions Pte Ltd seeks an Account Manager to oversee the Spanish market, managing service and equipment sales within a defined geographic area. You will nurture customer relationships, ensure order flow, and drive turnover through retrofit proposals and training.

The role requires 3–5 years in account management and technical sales, experience with CRM/ERP, and strong English. Expect 50–70% travel and a permanent, full-time contract in Spain.

Qualifications

• Ideally Electrical, Electronical Engineer or similar.
• 3–5 years in customer account management and technical sales.
• Good knowledge of secure power supplies such as chargers and inverters.
• Mastery of tools and information systems (CRM, costing tools, ERP).
• Good level of English (read, written, spoken).
• Full-time permanent contract.
• Customer visits: 50–70% of the time.

Responsibilities

• Manages the customer portfolio: smooth running of orders, maintenance and development of commercial relationships, ensures visits.
• Ensures compliance with contractual clauses, the good quality of the service provided or the equipment sold and customer satisfaction.
• Contributes to the growth of turnover by exploiting data from the installed base: framework contracts, retrofit proposals, training.
• Develops commercial offers based on service FAE costings for complex consultations (retrofit, system replacement, etc.).
• Performs costing for simple consultations (spare parts, training, etc.) with service costing manager.
• Maintains updated pipeline: opportunities, accounts and related parameters in CRM, S4H, TOL.
• Participates in 3-month rolling order intake forecast with the Service sales manager.
• Distributes documents to ADV department for recording orders upon receipt.

Skills

Account management

Technical sales

CRM

ERP

English proficiency

Education

Electrical or Electronics Engineer

Tools

CRM

Costing tools

ERP

Job description

The position

Responsible for a portfolio of accounts and customers for the sale of services and equipment supplies from the service catalog according to a defined geographical area. In this case you will be responsible for the Spanish market.

Main responsibilities

• Manages the customer portfolio: smooth running of orders, maintenance and development of commercial relationships, ensures visits.
• Ensures compliance with contractual clauses, the good quality of the service provided or the equipment sold and customer satisfaction.
• Contributes to the growth of turnover in its sector by exploiting data from the installed base: implementation of framework contracts, retrofit proposals, training.
• Develops commercial offers based on service FAE costings for complex consultations (retrofit, system replacement, etc.).
• Performs costing for simple consultations (spare parts, training, etc.) in coordination with the service costing manager.
• Ensures the updating of its pipeline: status of opportunities, customer accounts and all related parameters in the appropriate tools (CRM, S4H, TOL).
• Takes part, with the Service sales manager, in the consolidation over 3 rolling months of the order intake forecast.
• Distributes all required documents and information (OEF, customer order, offer, costing) to the ADV department for recording orders upon receipt.

Qualifications and Requirements

• Ideally Electrical, Electronical Engineer or similar.
• At least3 to 5 years of experience in customer account management and technical sales activities.
• Good knowledge of secure power supplies such as chargers and inverters.
• Mastery of tools and information systems (CRM, costing tools, ERP).
• Good level of English, read, written and spoken.
• Full-time permanent contract.
• Customer visits: 50 to 70% of the time.