Senior Voice AI Deployment Lead for Enterprise Rollouts
VOICEB.ai
No envíes un currículum genérico: crea un currículum y una carta de presentación adaptados a este puesto concreto.
Ventajas ofrecidas por este puesto de trabajo
Descripción de la vacante
VOICEB.ai in Barcelona seeks a senior Implementation & CS engineer to own onboarding for enterprise clients, including CRM integrations, telephony, and agent configuration.
You will lead multi-market rollouts, monitor live performance, troubleshoot issues, drive optimization, ensure security/compliance, and mentor the team.
Fluency in English required; Spanish a plus. This hybrid role offers Barcelona office access and ownership of strategic accounts with direct lines to product and engineering.
Formación
- 4+ years in implementation engineering or solutions engineering at a B2B SaaS or AI company
- Hands-on comfort with APIs, webhooks, and CRM integrations; telephony experience a strong plus
- Fluent English; Spanish a plus
Responsabilidades
- Own technical onboarding for enterprise clients: CRM integrations (Salesforce, HubSpot), telephony (SIP, Twilio, WebRTC), and agent configuration
- Configure and tune voice agent flows using our framework
- Be the senior technical point of contact on multi-market rollouts
- Monitor live performance against outcome metrics, troubleshoot issues, drive optimization post-launch
- Own security and compliance requirements for regulated enterprise accounts
- Help set the technical bar and mentor the team as it grows
Conocimientos
Herramientas
Descripción del empleo
VOICEB.ai in Barcelona seeks a senior Implementation & CS engineer to own onboarding for enterprise clients, including CRM integrations, telephony, and agent configuration.
You will lead multi-market rollouts, monitor live performance, troubleshoot issues, drive optimization, ensure security/compliance, and mentor the team.
Fluency in English required; Spanish a plus. This hybrid role offers Barcelona office access and ownership of strategic accounts with direct lines to product and engineering.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
