SENIOR KEY ACCOUNT MANAGER - SPAIN

STATION F; Madrid; Híbrido; EUR 90.000 - 130.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Partial remote

Descripción de la vacante

AB Tasty, a global AI-powered experience optimization leader, is seeking a Senior Key Account Manager in Madrid.

You will own and grow a €2M+ portfolio across Spain, driving renewals, upsells, and cross-sells. Engage with Directors and C-level stakeholders, coordinate with internal teams, and lead multi-year negotiations while leveraging Salesforce, Gong, Slack, Jira, and Confluence. This is a permanent full-time role with up to 3 remote days per week.

Formación

• 7+ years in a senior sales function for B2B platforms or consulting.
• Proven network in the Spanish market and knowledge of digital marketing.
• Experience negotiating multi-year contracts with senior stakeholders (Directors and C-level).
• Fluent in English and Spanish; strong presentation and communication skills.

Responsabilidades

• Manage a portfolio of Enterprise clients (>€2M) end-to-end: renewals, upsell, cross-sell.
• Build relationships with Directors and C-level stakeholders to understand needs.
• Drive revenue by proposing solutions and expanding engagements with existing customers.
• Lead multi-year contract negotiations and ensure delivery of products/services.

Conocimientos

Senior sales experience

B2B platform experience

Spanish market knowledge

English and Spanish fluency

Negotiation skills

Herramientas

Salesforce

Gong

Slack

Jira

Confluence

Descripción del empleo

About

AB Tasty is a global leader in AI-powered experience optimization solutions, enabling brands to personalize, experiment, recommend, and search to deliver exceptional experiences across their websites and apps.

About

AB Tasty is a global leader in AI-powered experience optimization solutions, enabling brands to personalize, experiment, recommend, and search to deliver exceptional experiences across their websites and apps.

Our integrated platform offers web and API-based solutions that help companies align their digital, e-commerce, and product teams, maximizing digital impact to create seamless and engaging experiences for their customers.

At AB Tasty, we are committed to continuous innovation and exploring cutting-edge technologies to ensure we provide state-of-the-art solutions. Every project is an opportunity to push boundaries and make a real impact on user satisfaction.

Leading brands such as Kering, McDonald's, L'Oréal, Disneyland Paris, and LVMH use AB Tasty's platform to achieve their revenue goals by maximizing the impact of their digital initiatives.

Since our founding in 2009, AB Tasty has established itself as a key player in the industry, with offices across North America, Europe, and Asia Pacific (Australia and Singapore). We foster a collaborative environment where teams work together to exceed expectations and deliver tangible results for our clients.

Job Description

WHO WE ARE

Ready to shape the future of digital optimization as part of a global leader in AI-powered experience solutions?

AB Tasty recently joined forces with VWO to create one of the most comprehensive and innovative digital experimentation and experience optimization platforms in the market. Together, we empower brands to deliver smarter, faster, and more impactful digital experiences across the entire customer journey.

Since 2009, AB Tasty has partnered with 1000+ global brands including Kering, McDonald's, Ulta Beauty, L'Oréal, Disneyland Paris, and LVMH. With a strong international presence across Europe, North America, and APAC, and a global team of 400+ talents across the AB Tasty and VWO ecosystem, we are building the future of digital optimization—powered by AI, experimentation, personalization, and data.

Our mission is simple: help brands grow by creating meaningful user experiences that drive business performance.

Joining us means stepping into a dynamic, international environment where innovation, ownership, and impact are not buzzwords—but daily realities.

Our Culture Is Driven By Strong Values

• We bring client satisfaction
• We are impactful
• We go above and beyond
• We live one team, one dream

We're committed to creating a workplace where everyone feels empowered to share ideas, take risks, and make an impact. We also know that a happy team is a productive team, that's why at AB Tasty, we're not just about delivering top-notch digital experiences - we're committed to nurturing our team and their professional journeys.

Learn More About AB Tasty And Our Teams

• About Us
• Your Journey with Us
• AB Tasty on Welcome to the Jungle

THE TEAM

Team Name & Location: Sales team, based in Madrid (hybrid work policy, with up to 3 remote days per week).

Team Composition: You will join the Sales team and work closely with internal teams (Customer Success, Product, Marketing, Support) and external stakeholders, including key customers across Spain—from operational contacts to Directors and C-level executives at Enterprise accounts.

Role Overview: As Senior Key Account Manager, you will own and grow a portfolio of major Enterprise clients (more than €2M) across Spain, driving contract renewals, upselling and cross‑selling while acting as a strategic partner to Directors and C-level stakeholders.

Tech Stack & Tools: Salesforce, Gong, Slack, Jira, Confluence, and more.

Additional Information: Permanent full-time contract. Occasional travel to client meetings and industry events.

YOUR MISSION

• Manage a portfolio of major Enterprise clients (more than €2M) end-to-end - contract renewals, upselling and cross‑selling, and own the strategic account plans that ensure their continuous engagement with the AB Tasty platform.
• Build and maintain long‑term relationships with key customers and their senior stakeholders (Directors and C-level) by acquiring a thorough understanding of their needs and requirements for the AB Tasty platform and uncovering their future needs in the ever‑changing world of website optimization.
• Drive expansion and revenue growth by proposing solutions that meet each client's objectives and changing demands, and by engaging existing customers through all possible forms of contact—from executive meetings to weekly calls.
• Lead complex, multi‑year contract negotiations with senior decision makers, ensure the timely delivery of the correct products and services to customers, and play an integral part in generating new sales that turn into long‑lasting relationships.
• Liaise between key customers and internal teams as the senior link of communication, resolving any issues and problems faced by customers and managing complaints to maintain trust.
• Act as the trusted senior point of contact and strategic advisor for key accounts, preparing regular reports of progress and forecasts to internal and external stakeholders using key account metrics.

What You'll Bring

• Proven experience in a senior sales function of B2B platforms or consulting (at least 7 years), with a proven network in the Spanish market and good knowledge of digital marketing.
• Confidence in negotiating complex, multi‑year contracts with senior stakeholders (Directors and C-level) at Enterprise accounts, and leading complex Enterprise RFPs end‑to‑end (qualification, stakeholder orchestration, solutioning, pricing, and executive presentations) with high win rates.
• Eagerness to apply your consistent track record of meeting or exceeding annual targets (NRR, expansion growth via upsell/cross‑sell), your exceptional presentation and communication skills (oral and written) in English and Spanish, your excellent negotiation techniques with decision makers (mostly Heads of Marketing and Product Departments), your ability to draft clear and concise reports and presentations, and your experience working with Salesforce.com.

If you don't meet 100% of these qualifications, tell us why you'd still be a great fit for this role in your application!

WHY YOU'LL LOVE IT HERE

• Make a Real Impact: Directly influence our success and contribute to the company's growth.
• Ownership & Autonomy: We believe in trust—no micromanagement, just the freedom to excel.
• International Culture: Collaborate with a diverse, global team across 8 countries.
• Career Development: We offer vast opportunities for professional growth, education, and upward mobility.
• Flexible Work: Enjoy a balanced schedule with up to 3 days of remote work per week.

INTERVIEW PROCESS

• Step 1: Discovery interview with Fayçal , Talent.
• Step 2: Hiring Manager interview with Ilie, Head of Sales.
• Step 3: Case study presentation with a team member.
• Step 4: Final meeting with VP of Sales.

Additional Information

• Contract Type: Full-Time
• Location: Madrid
• Possible partial remote