Senior Key Account Manager

AB Tasty; Madrid; Híbrido; EUR 70.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible work

Remote work up to 3 days/week

International team across 8 countries

Career development

Ownership

Descripción de la vacante

AB Tasty in Madrid, part of a global AI-powered experience platform, is seeking a Senior Key Account Manager to grow a high-value Enterprise portfolio across Spain. You will own renewals, upsell and cross-sell while partnering with Directors and C-level stakeholders to maximize client value.

You will work with a Salesforce-driven stack, maintain strategic relationships, and lead multi-year negotiations in a fast-paced, international environment with hybrid work flexibility.

Formación

• Proven experience in a senior sales function of B2B platforms or consulting (at least 7 years), with a proven network in the Spanish market and good knowledge of digital marketing.
• Experience negotiating complex, multi-year contracts with Directors and C-level at Enterprise accounts.
• Strong presentation and communication skills in English and Spanish, with proficiency in reports and executive-level briefings.

Responsabilidades

• Manage a portfolio of major Enterprise clients (>€2M) end-to-end: renewals, upsell and cross-sell; own strategic account plans.
• Build long-term relationships with senior stakeholders to understand needs and opportunities for AB Tasty.
• Drive revenue growth by proposing solutions aligned with client objectives and evolving demands.
• Lead multi-year negotiations with senior decision makers and ensure timely delivery of products and services.

Conocimientos

Senior sales experience

Spanish market network

Contract negotiations

Multiyear contracts

English proficiency

Herramientas

Salesforce

Gong

Slack

Jira

Confluence

Descripción del empleo

Ready to shape the future of digital optimization as part of a global leader in AI-powered experience solutions?

AB Tasty recently joined forces with VWO to create one of the most comprehensive and innovative digital experimentation and experience optimization platforms in the market. Together, we empower brands to deliver smarter, faster, and more impactful digital experiences across the entire customer journey.

Since 2009, AB Tasty has partnered with 1000+ global brands including Kering, McDonald's, Ulta Beauty, L'Oréal, Disneyland Paris, and LVMH. With a strong international presence across Europe, North America, and APAC, and a global team of 400+ talents across the AB Tasty and VWO ecosystem, we are building the future of digital optimization—powered by AI, experimentation, personalization, and data.

Our mission is simple: help brands grow by creating meaningful user experiences that drive business performance.

Joining us means stepping into a dynamic, international environment where innovation, ownership, and impact are not buzzwords—but daily realities.

Our culture is driven by strong values:

• We bring client satisfaction
• We are impactful
• We go above and beyond
• We live one team, one dream

We're committed to creating a workplace where everyone feels empowered to share ideas, take risks, and make an impact. We also know that a happy team is a productive team, that's why at AB Tasty, we're not just about delivering top-notch digital experiences - we're committed to nurturing our team and their professional journeys.

Learn more about AB Tasty and our teams:

THE TEAM

Team Name & Location: Sales team, based in Madrid (hybrid work policy, with up to 3 remote days per week).

Team Composition: You will join the Sales team and work closely with internal teams (Customer Success, Product, Marketing, Support) and external stakeholders, including key customers across Spain-from operational contacts to Directors and C-level executives at Enterprise accounts.

Role Overview: As Senior Key Account Manager, you will own and grow a portfolio of major Enterprise clients (more than €2M) across Spain, driving contract renewals, upselling and cross-selling while acting as a strategic partner to Directors and C-level stakeholders.

Tech Stack & Tools: Salesforce, Gong, Slack, Jira, Confluence, and more.

Additional Information: Permanent full-time contract. Occasional travel to client meetings and industry events.

YOUR MISSION

• Manage a portfolio of major Enterprise clients (more than €2M) end-to-end—contract renewals, upselling and cross-selling—and own the strategic account plans that ensure their continuous engagement with the AB Tasty platform.
• Build and maintain long-term relationships with key customers and their senior stakeholders (Directors and C-level) by acquiring a thorough understanding of their needs and requirements for the AB Tasty platform and uncovering their future needs in the ever-changing world of website optimization.
• Drive expansion and revenue growth by proposing solutions that meet each client's objectives and changing demands, and by engaging existing customers through all possible forms of contact—from executive meetings to weekly calls.
• Lead complex, multi-year contract negotiations with senior decision makers, ensure the timely delivery of the correct products and services to customers, and play an integral part in generating new sales that turn into long-lasting relationships.
• Liaise between key customers and internal teams as the senior link of communication, resolving any issues and problems faced by customers and managing complaints to maintain trust.
• Act as the trusted senior point of contact and strategic advisor for key accounts, preparing regular reports of progress and forecasts to internal and external stakeholders using key account metrics.

WHAT YOU'LL BRING

• Proven experience in a senior sales function of B2B platforms or consulting (at least 7 years), with a proven network in the Spanish market and good knowledge of digital marketing.
• Confidence in negotiating complex, multi-year contracts with senior stakeholders (Directors and C-level) at Enterprise accounts, and leading complex Enterprise RFPs end-to-end (qualification, stakeholder orchestration, solutioning, pricing, and executive presentations) with high win rates.
• Eagerness to apply your consistent track record of meeting or exceeding annual targets (NRR, expansion growth via upsell/cross-sell), your exceptional presentation and communication skills (oral and written) in English and Spanish, your excellent negotiation techniques with decision makers (mostly Heads of Marketing and Product Departments), your ability to draft clear and concise reports and presentations, and your experience working with Salesforce.com.

If you don't meet 100% of these qualifications, tell us why you'd still be a great fit for this role in your application!

WHY YOU'LL LOVE IT HERE

• Make a Real Impact: Directly influence our success and contribute to the company's growth.
• Ownership & Autonomy: We believe in trust—no micromanagement, just the freedom to excel.
• International Culture: Collaborate with a diverse, global team across 8 countries.
• Career Development: We offer vast opportunities for professional growth, education, and upward mobility.
• Flexible Work: Enjoy a balanced schedule with up to 3 days of remote work per week.
• Step 1: Discovery interview with Fayçal , Talent.
• Step 2: Hiring Manager interview with Ilie, Head of Sales.
• Step 3: Case study presentation with a team member.