Senior Fintech Account Manager - Spain (Hybrid)

Tamarind Intelligence; Madrid; Híbrido; EUR 42.000 - 64.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work model

Home office setup support

Employee benefits

Gift cards and event tickets

Competitive compensation

Continuous learning

Descripción de la vacante

Treezor is seeking an experienced Account Manager for the Spanish market, reporting to the Head of Account Management Europe. You will manage a client portfolio on the Spanish market, coordinating with Implementation, Legal, Compliance, and Finance.

Based in Madrid or Paris, you will lead onboarding, organize meetings, monitor KPIs and SLAs, upsell services, and ensure client satisfaction through proactive communication and collaboration.

Formación

• 5+ years of experience in an Account Manager role.
• Strong knowledge of payment, fintech or banking sector is mandatory.
• Fluent in Spanish (mandatory), in English and/or French.
• Strong organization skills and attention to detail.
• Autonomy and excellent interpersonal skills.

Responsabilidades

• Participating in client onboarding with project management and coordination with internal departments.
• Organizing and leading client meetings and assisting with contract signing.
• Assisting in creation of agent or distributor files and during implementation.
• Managing client relationships with monthly/quarterly meetings and KPI/SLAs tracking.
• Upselling services and ensuring client satisfaction, monitoring billing and payments.
• Keeping up with industry news and maintaining proactive client communications.

Conocimientos

Account management

Client relations

Organization

Attention to detail

Autonomy

Interpersonal skills

Spanish fluency

English/French

Descripción del empleo

Treezor is seeking an experienced Account Manager for the Spanish market, reporting to the Head of Account Management Europe. You will manage a client portfolio on the Spanish market, coordinating with Implementation, Legal, Compliance, and Finance.

Based in Madrid or Paris, you will lead onboarding, organize meetings, monitor KPIs and SLAs, upsell services, and ensure client satisfaction through proactive communication and collaboration.