Senior Enterprise Account Manager - FinTech Growth

Checkout.com; Barcelona; Hybrid; EUR 70,000 - 100,000; Full time

Job summary

Checkout.com is seeking a Senior Specialist, Account Management to nurture and grow relationships with our most strategic Enterprise accounts. You will act as the voice of our product, advising merchants on global payments strategies and delivering education and mentorship to drive value.

You will lead high-touch relationships, craft growth plans, negotiate pricing, and coordinate across Sales, Legal, Integration and Support to ensure a superior merchant experience.

Qualifications

• 3+ years in a B2B account management or relationship management role in FinTech/payments.
• Proven track record of driving revenue targets and managing strategic portfolios.
• Knowledge of today’s major e-commerce payments, technologies, players and trends.
• Customer-driven with robust relationships across an assigned base.
• Ability to balance multiple opportunities concurrently.
• Spanish or German language skills are advantageous.

Responsibilities

• Grow a portfolio of existing enterprise merchants by identifying expansion opportunities and upsell opportunities.
• Develop merchant-specific account development plans with clear growth paths.
• Build high-touch, consultative relationships with merchants through regular communications.
• Provide expertise and guidance to merchants as their payment consultant on global strategies.
• Negotiate win-win pricing by understanding a merchant’s revenue drivers.
• Track merchant projects and ensure activities are updated in CRM tools.
• Leverage product knowledge and partner networks to meet evolving merchant needs.
• Collaborate with Sales, Legal, Integration, Support to ensure an outstanding merchant experience.
• Make data-based decisions and provide metric-driven insights to merchants.
• Foster cross-team knowledge sharing to improve how we work.

Skills

B2B account management

Revenue targets

Payments knowledge

Customer relationships

Multitasking

Spanish/German advantageous

Job description

Checkout.com is seeking a Senior Specialist, Account Management to nurture and grow relationships with our most strategic Enterprise accounts. You will act as the voice of our product, advising merchants on global payments strategies and delivering education and mentorship to drive value.

You will lead high-touch relationships, craft growth plans, negotiate pricing, and coordinate across Sales, Legal, Integration and Support to ensure a superior merchant experience.