Senior Director, Strategic Accounts Spain

Finastra International; Madrid; On-site; EUR 150,000 - 230,000; Full time

Job summary

Finastra is seeking an experienced Senior Director, Strategic Accounts to lead and grow our strategic customer relationships across the Spanish market. Based in Spain, you will oversee key accounts, develop long-term partnerships and drive revenue growth with existing and prospective clients.

You will act as a trusted advisor to senior executives, lead complex negotiations and collaborate with regional sales, product, services and customer success teams to expand Finastra's footprint in banking,

Qualifications

• Based in Spain and fluent in Spanish and English.
• Significant experience managing enterprise and strategic accounts in Spain.
• Proven success in business development and revenue generation.
• Ability to build executive-level relationships with financial institutions and fintechs.

Responsibilities

• Own and oversee Finastra's strategic customer relationships across Spain.
• Develop and execute account strategies driving retention, expansion and long-term revenue growth.
• Lead complex commercial negotiations and contract discussions with C-suite partners.
• Collaborate with regional sales, product, services and customer success teams to grow revenue.

Skills

Strategic accounts

Enterprise sales

Executive relationships

Spanish market

Job description

Who are we?

At Finastra, we're a global leader in financial services software, dedicated to expanding access to financial services and shaping what's next for the industry. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world's top 50 banks, in more than 110 countries.

We are seeking an experienced and commercially driven Senior Director, Strategic Accounts to lead and grow our strategic customer relationships across the Spanish market. This role will be responsible for overseeing Finastra's key accounts in Spain, developing long-term customer partnerships, and driving new business growth across existing and prospective clients.

Success in this role requires a Spain-based, fluent Spanish speaker with a proven track record of business development, account growth, and executive stakeholder management within the Spanish market. The successful candidate will bring a strong understanding of the Spanish financial services ecosystem and experience navigating complex enterprise sales environments.

Key Responsibilities

Strategic Account Leadership

• Own and oversee Finastra's strategic customer relationships across Spain.
• Develop and execute account strategies that drive customer satisfaction, retention, expansion, and long‑term revenue growth.
• Act as a trusted advisor to senior executives within client organisations, building strong relationships at C‑suite level.
• Lead complex commercial negotiations and contract discussions.

Business Development & Growth

• Identify, qualify, and secure new business opportunities within the Spanish market.
• Develop and execute market growth plans aligned with Finastra's strategic objectives.
• Leverage an existing network across Spanish financial institutions, banks, fintechs, and industry stakeholders to generate new business opportunities.
• Partner closely with regional sales, product, services, and customer success teams to drive revenue growth.
• Identify opportunities to cross‑sell and expand Finastra's footprint across existing strategic accounts.

Market Expertise

• Maintain a deep understanding of the Spanish banking, lending, payments, and financial technology landscape.
• Provide market insight and feedback to product and leadership teams on competitive trends, customer requirements, and emerging opportunities.
• Represent Finastra at customer meetings, industry events, and executive forums throughout Spain.

Required Experience

Essential

• Based in Spain.
• Fluent Spanish and English speaker, both written and verbal.
• Significant experience managing enterprise and strategic accounts within the Spanish market.
• Demonstrated success in business development and revenue generation across Spain.
• Proven ability to build and maintain executive‑level relationships within financial institutions and fintech organisations.
• Experience leading complex enterprise sales cycles and developing strategic account plans.
• Strong commercial acumen with direct responsibility for revenue growth, account expansion, and customer outcomes.

Preferred

• Experience within Banking, Payments, Lending, Financial Services, Fintech, or Financial Software.
• Established network across Spanish banks, financial institutions, and senior industry decision‑makers.
• Experience working within a global technology or financial software organisation.

General Profile

• Develops and directs the execution of operating strategy for a significant business segment, strategic customer portfolio, or market.
• Contributes to regional growth strategy and commercial operating plans.
• Maintains primary accountability for financial performance, customer retention, and account expansion within the Spanish market.
• Decisions are guided by business strategy, market opportunities, and customer outcomes.

Knowledge & Business Expertise

• Applies deep industry and market expertise to drive commercial growth and operational performance.
• Demonstrates a strong understanding of the Spanish banking and financial technology ecosystem.
• Maintains awareness of changing market conditions, the competitive landscape, and evolving customer priorities.
• Understands the complexities of selling enterprise technology and financial software into major Spanish financial institutions.

Leadership

• Leads complex customer engagements involving multiple stakeholders and cross‑functional teams.
• Develops and executes strategic account and growth plans to achieve key business objectives.
• Influences internal and external stakeholders to drive customer success and commercial performance.
• Builds alignment across sales, product, services, and leadership teams to maximise strategic account opportunities.

Problem Solving

• Resolves highly complex commercial and customer challenges using strong analytical and strategic thinking.
• Identifies untapped opportunities within strategic accounts and develops commercially viable approaches to capture them.
• Balances customer needs, commercial