Senior Director, Strategic Accounts Spain

ES2 Finastra Spain S.L.; Madrid; On-site; EUR 140,000 - 210,000; Full time

Benefits offered by this job

Unlimited vacation

Hybrid working

Employee wellbeing programs

Health insurance

Retirement plans

Volunteer time off

Job summary

Finastra is seeking a Senior Director, Strategic Accounts based in Spain to lead and grow our strategic customer relationships nationwide. You will drive long-term partnerships, steer revenue growth, and manage executive-level engagements with major banks, fintechs, and financial institutions in Spain.

The role requires proven experience in enterprise sales, strategic account planning, and negotiation, with fluent Spanish and English.

Qualifications

• Based in Spain with fluent Spanish and English, both written and verbal.
• Significant experience managing enterprise and strategic accounts within Spain.
• Proven ability to develop executive-level relationships with financial institutions and fintech organisations.
• Experience leading complex enterprise sales cycles and developing strategic account plans.

Responsibilities

• Own and oversee Finastra's strategic customer relationships across Spain.
• Develop and execute account strategies that drive retention, expansion, and long-term revenue growth.
• Lead complex commercial negotiations and contract discussions.
• Collaborate with regional sales, product, services, and customer success teams to drive revenue growth.
• Represent Finastra at customer meetings, industry events, and executive forums across Spain.

Skills

Strategic account leadership

Business development

Executive stakeholder management

Enterprise sales

Contract negotiations

Job description

Who are we? At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries. We are seeking an experienced and commercially driven Senior Director, Strategic Accounts to lead and grow our strategic customer relationships across the Spanish market. This role will be responsible for overseeing Finastra's key accounts in Spain, developing long‑term customer partnerships, and driving new business growth across existing and prospective clients. Success in this role requires a Spain-based, fluent Spanish speaker with a proven track record of business development, account growth, and executive stakeholder management within the Spanish market. The successful candidate will bring a strong understanding of the Spanish financial services ecosystem and experience navigating complex enterprise sales environments.

Key Responsibilities

• Strategic Account Leadership: Own and oversee Finastra's strategic customer relationships across Spain. Develop and execute account strategies that drive customer satisfaction, retention, expansion, and long‑term revenue growth. Act as a trusted advisor to senior executives within client organisations, building strong relationships at C‑suite level. Lead complex commercial negotiations and contract discussions.
• Business Development & Growth: Identify, qualify, and secure new business opportunities within the Spanish market. Develop and execute market growth plans aligned with Finastra's strategic objectives. Leverage an existing network across Spanish financial institutions, banks, fintechs, and industry stakeholders to generate new business opportunities. Partner closely with regional sales, product, services, and customer success teams to drive revenue growth. Identify opportunities to cross‑sell and expand Finastra's footprint across existing strategic accounts.
• Market Expertise: Maintain a deep understanding of the Spanish banking, lending, payments, and financial technology landscape. Provide market insight and feedback to product and leadership teams on competitive trends, customer requirements, and emerging opportunities. Represent Finastra at customer meetings, industry events, and executive forums throughout Spain.

Required Experience

• Essential: Based in Spain. Fluent Spanish and English speaker, both written and verbal. Significant experience managing enterprise and strategic accounts within the Spanish market. Demonstrated success in business development and revenue generation across Spain. Proven ability to build and maintain executive‑level relationships within financial institutions and fintech organisations. Experience leading complex enterprise sales cycles and developing strategic account plans. Strong commercial acumen with direct responsibility for revenue growth, account expansion, and customer outcomes.
• Preferred: Experience within Banking, Payments, Lending, Financial Services, Fintech, or Financial Software. Established network across Spanish banks, financial institutions, and senior industry decision‑makers. Experience working within a global technology or financial software organisation.

General Profile

Develops and directs the execution of operating strategy for a significant business segment, strategic customer portfolio, or market. Contributes to regional growth strategy and commercial operating plans. Maintains primary accountability for financial performance, customer retention, and account expansion within the Spanish market. Decisions are guided by business strategy, market opportunities, and customer outcomes.

Knowledge & Business Expertise

Applies deep industry and market expertise to drive commercial growth and operational performance. Demonstrates a strong understanding of the Spanish banking and financial technology ecosystem. Maintains awareness of changing market conditions, the competitive landscape, and evolving customer priorities. Understands the complexities of selling enterprise technology and financial software into major Spanish financial institutions.

Leadership

Leads complex customer engagements involving multiple stakeholders and cross‑functional teams. Develops and executes strategic account and growth plans to achieve key business objectives. Influences internal and external stakeholders to drive customer success and commercial performance. Builds alignment across sales, product, services, and leadership teams to maximise strategic account opportunities.

Problem Solving

Resolves highly complex commercial and customer challenges using strong analytical and strategic thinking. Identifies untapped opportunities within strategic accounts and develops commercially viable approaches to capture them. Balances customer needs, commercial objectives, and operational considerations to achieve optimal outcomes.

Impact

Direct responsibility for strategic account performance and business growth within Spain. Significant influence on revenue generation, customer retention, cross‑selling, and market expansion. Plays a critical role in strengthening Finastra's presence and reputation within the Spanish financial services market.

Interpersonal Skills

Builds trusted relationships with senior executives and key decision‑makers. Demonstrates exceptional influencing, negotiation, and communication skills. Effectively collaborates across internal and external stakeholder groups to drive results. Comfortable navigating complex stakeholder environments and influencing without direct authority.

Critical Success Factors

Based in Spain with fluent Spanish and English is mandatory. Demonstrated business development success within the Spanish market is essential. Strong understanding of Spanish financial services, banking, payments and/or lending customers. Established network and demonstrated ability to create new commercial opportunities across Spain. Proven ability to develop existing strategic relationships through cross‑selling, account expansion and senior executive engagement.

Benefits

• Flexibility: Enjoy unlimited vacation, subject to local regulations and business priorities.
• Benefit from hybrid working arrangements and inclusive policies such as paid time off for voting, bereavement, and sick leave.
• Well‑being: Access confidential one‑to‑one support through our Employee Assistance Program, connect with our network of Wellbeing Champions and Gather Groups, and take part in monthly events and initiatives designed to help you thrive—inside and outside of work.
• Health & Financial Security: Medical, life and disability insurance, retirement plans, lifestyle, and other benefits.*
• Sustainability: Paid time off for volunteering and donation‑matching opportunities to support causes that matter to you.
• Inclusion: Get involved in our inclusion communities, such as CountMeIn, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, and Women@Finastra—open to everyone who wants to participate and contribute.
• Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.
• Recognition: Take part in our global recognition program, Finastra Celebrates, and share your voice through regular employee surveys that help shape our culture and ways of working.
• *Specific benefits may vary by location.

At Finastra, each individual is unique—bringing their own ideas, perspectives, cultural backgrounds, and experiences. We learn from one another, value what makes us different, and create an environment where everyone feels included, supported, and able to be their authentic selves. Be unique. Be exceptional. Help us make a difference at Finastra.

We believe growth is a shared commitment. That’s why we offer a rich ecosystem of learning—from hands‑on training and mentorship to leadership development and industry certifications. You’ll have the freedom to explore new paths, deepen your expertise, and make your mark in a global fintech that’s built for the future.

Our perks include paid holidays, flexible working hours, a pension plan, and comprehensive health initiatives. Join us to supercharge your career, collaborate with industry experts, and thrive in a nurturing environment that powers both your professional and personal growth.

We go beyond statutory requirements to maximise our offerings, investing in flexible working policies, personal growth opportunities, and well‑being programmes. Highlights include our Flexible Vacation Policy, inclusive people policies, hybrid working framework, and comprehensive well‑being support through initiatives like the Employee Assistance Program, the wellbeing Champions and our monthly events and initiatives.

Additionally, we emphasise sustainability through volunteering time off and donation matching, champion inclusion through multiple employee networks and cultural initiatives, and invest heavily in career and skills development. Recognition of our employees' efforts is integral, with our global recognition platform and regular employee feedback surveys shaping our inclusive and supportive workplace culture.

At Finastra, we are committed to creating a workplace where you feel valued and respected.

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