Senior Cloud Customer Success Manager

Iglubit; Sevilla; Hybrid; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Meal vouchers

Childcare support

Transport benefits

Telemedicine

Life and accident insurance

Social fund

Job summary

T-Systems Iberia seeks a Senior Customer Success Manager to lead strategic cloud initiatives, manage customer relationships, and drive optimal cloud adoption. You will influence business growth, provide technical guidance, and ensure service excellence across international teams.

Fluency in German and English, plus strong presentation skills, are essential for successful engagement with customers and partners in a hybrid, remote/on-site work environment.

Qualifications

• Completed degree in computer science, engineering or comparable training or further education.
• Top knowledge and experience in cloud and IT architecture, technology strategy, sales and business development.
• Top knowledge and experience in AI.
• Strong communication and presentation skills for client interactions.
• Strong knowledge of cloud ecosystems and partners.
• Knowledge of cloud offerings (IaaS, PaaS, SaaS).

Responsibilities

• Strategically influence and develop existing business for assigned T Cloud Public customers.
• Advise customers on initial cloud adoption and ongoing optimization.
• Participate in vertical squad activities and help prevent churn.

Skills

Cloud & IT architecture

Technology strategy

Sales & business development

AI

Communication & presentation

Cloud ecosystems & partners

Resilience & startup mentality

Platform-based service delivery

Teamwork & collaboration

German & English fluency

Education

Degree in computer science / engineering or equivalent

Tools

AWS

Microsoft Azure

Google Cloud

Rackspace

Job description

T-Systems Iberia seeks a Senior Customer Success Manager to lead strategic cloud initiatives, manage customer relationships, and drive optimal cloud adoption. You will influence business growth, provide technical guidance, and ensure service excellence across international teams.

Fluency in German and English, plus strong presentation skills, are essential for successful engagement with customers and partners in a hybrid, remote/on-site work environment.