Senior Broadcast Operations & Account Manager

Eurovision Services S.A.; Madrid; Hybrid; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid working week

28 working days of paid vacation per

Private health insurance

Company pension fund

Meal vouchers

Public transport allowance

Parking

Job summary

Eurovision Services in Madrid is seeking an experienced Operational Account & Service Manager to join the Operations Team. You will own key customer accounts, ensure service delivery excellence, and coordinate with networks, PMO, and procurement to plan events and transmissions.

The role requires strong broadcast operations experience, budget oversight, and the ability to work across cross‑functional and remote teams. Fluent English is essential; knowledge of French or Spanish is a plus.

Qualifications

• Proven track record in broadcast operations and delivering complex service projects.
• Ability to plan, coordinate, and manage budgets.
• Strong client relationship management and customer satisfaction focus.
• Experience with cross-functional and remote teams.
• Excellent communication and organizational skills.

Responsibilities

• Act as main contact for key customer accounts on operational matters.
• Ensure service delivery meets customer needs and expectations.
• Coordinate with Network Manager and PMO to prepare projects and allocate resources.
• Track project costs and report to stakeholders.
• Manage setup of international distribution networks when required.
• Support procurement and marketing with product feedback.

Skills

Account management

Budget management

Broadcast operations

Project coordination

Client relationship

Resource planning

Communication skills

Remote collaboration

English fluency

French/Spanish a plus

Tools

Excel

Jira

MS Project

CRM platforms

Job description

Eurovision Services in Madrid is seeking an experienced Operational Account & Service Manager to join the Operations Team. You will own key customer accounts, ensure service delivery excellence, and coordinate with networks, PMO, and procurement to plan events and transmissions.

The role requires strong broadcast operations experience, budget oversight, and the ability to work across cross‑functional and remote teams. Fluent English is essential; knowledge of French or Spanish is a plus.