MCR Operator Madrid

Eurovision Services; Madrid; Presencial; EUR 30.000 - 50.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

28 working days of paid vacation

Private health insurance

Company pension fund

Public transport allowance

Parking

Descripción de la vacante

A leading broadcasting company in Madrid is seeking a highly motivated MCR Broadcast Operator to oversee live transmissions and provide technical support for broadcast services. You will be responsible for managing the setup and monitoring of transmissions, ensuring high quality standards are maintained. The ideal candidate will have over 3 years of experience in broadcast systems, technical problem-solving skills, and proficiency in English. Benefits include 28 paid vacation days, private health insurance, and a pension fund.

Formación

• 3+ years of experience in operating and monitoring broadcast systems.
• Hands-on experience with installation, operation, and maintenance of broadcast equipment.
• Strong problem-solving and customer communication skills.

Responsabilidades

• Manage setup and monitoring of live transmissions.
• Provide technical support for transmission services.
• Ensure quality and continuity of broadcast services.
• Document workflows and network designs in English.

Conocimientos

Operating broadcast systems

Knowledge of broadcast workflows

Experience with broadcast equipment

Experience in SNG/DSNG environments

MPEG compression and multiplexing

Signal switching and processing

Video over IP applications

Problem identification and resolution

Self-management

Proficiency in English

Descripción del empleo

Eurovision Services is seeking highly motivated MCR Broadcast Operator to become part of our Network Operations Centre (NOC). She/he will join our global Operations department in Madrid, Spain.

PRINCIPAL RESPONSIBILITIES OF THIS POSITION

The MCR Broadcast Operator is responsible for the setup, monitoring, and orchestration of live transmissions and global events across our Eurovision Global Network, in line with the highest quality standards required by our customers. In this role, you will also provide Level 1 and Level 2 technical support to our customers as part of our 24/7 operational support service.

In detail, you will:

• Manage the set-up, monitoring and coordination of live transmissions from the NOC.
• Provide outstanding first line technical support (Level 1 and Level 2) for all transmission services and equipment on our Eurovision Global Network.
• Report faults and modifications on equipment or at any important technical point across the network, in line with our Technical Assistance Center.
• Take the temporary measures required in order to ensure the business continuity of our broadcast services, ensuring consistent high quality through active monitoring.
• Apply and document preventive maintenance procedures to avoid possible outages.
• Support client onboarding processes, including preliminary designs and proof‑of‑concept testings.
• Provide technical feedback and incident reporting to other operational units.
• Participate in event projects to provide technical guidance and engineering solutions.
• Travel and take part in outside missions when required.
• Produce workflows and network designs documentation in English.
• Provide outstanding customer service to our clients (internal and external).

In this position, you will be required to work on shifts, including weekends, overnight, and on-call coverage on a rotating basis.

YOUR SKILLS AND EXPERIENCE

• 3+ years of proven experience operating and monitoring broadcast systems (satellite communications, fibre, streaming)
• Excellent knowledge of broadcast and media workflows
• Hands‑on experience with broadcast equipment and infrastructure (installation, operation and maintenance)
• Experience with satellite transmission operations, especially in SNG/DSNG environments
• Proven experience with MPEG compression and multiplexing, DVB‑ASI and DVB‑IP
• Proven experience with signal switching and processing: ASI/SDI matrix, standard conversion, monitoring systems, quality assurance of video signals and the ability to identify anomalies
• Knowledge of video over IP applications, specifically unicast, multicast, TCP/UDP, IGMP, routing and switching
• Experience identifying and resolving common broadcast issues (signal quality problems, black frames, audio loss, etc.)
• Ability to quickly determine and isolate problem’s sources, easily handling redundancy switching and failover mechanisms
• Strong problem solving skills and the ability to work under pressure with a high sense of urgency
• Self‑management and ability to work independently with limited supervision
• Customer orientation and ability to communicate effectively with clients and partners during operations
• Proficiency in English, both written and spoken

ADDED VALUE

Additional experience in the following areas would be a bonus:

• Experience working on live sports events in a broadcasting environment
• Knowledge of digital video concepts (container formats, codecs, compression schemes, tools, best practices, etc.)

Pperhaps you are missing some of the listed skills and required experience, but you are self‑motivated and eager to learn? Then we still want to meet you!

WHY JOIN US?

Becoming part of our team means working in a stimulating, inclusive, and international environment that comes with a range of fantastic benefits:

• 28 working days of paid vacation per year
• Private health insurance
• Company pension fund
• Public transport allowance
• Parking

ABOUT EUROVISION SERVICES

With over 60 years of experience in broadcast production and distribution for major sports events, we know that great events don’t happen by accident. We have one of the largest hybrid satellite and fiber transmission networks of its kind in the world. In addition to our core broadcast services, we are constantly innovating to provide services that allow our customers to enhance their content and adapt it for use on all digital platforms.

This is why we are the first‑choice media services provider for event organizers, media organizations and sports federations when they are looking for adaptable, end‑to‑end solutions to produce, distribute and personalize content for their audiences.

We are Eurovision Services. We deliver excellence in everything we do, to leave our customers free to focus on what matters most to them – creating truly amazing experiences. Discover more about Eurovision Services at www.eurovisionservices.com.