Sales Support & Telesales Agent - Danish Market

Newco communications; Barcelona; Hybrid; EUR 18,000 - 31,000; Full time

Benefits offered by this job

Hybrid work model

Competitive salary package

Uncapped commissions

Paid training

Staff events

Job summary

Newco communications in Barcelona is seeking a Telesales Agent to join our outbound sales team. You will support partners with sales, engage customers proactively, and drive value through consultative conversations. The role blends telesales with sales support to maximise outcomes.

You will need Danish and English language skills, strong communication, and a professional, target-driven approach. A hybrid work model follows onboarding and training.

Qualifications

• Native-level Danish with good English proficiency.
• Strong communication, relationship-building and persuasion skills.
• Experience in telesales, sales support or customer service is an advantage.
• Organised with excellent administrative and follow-up skills.
• Ability to thrive in a target-driven environment.
• Familiar with CRM systems and computer applications.

Responsibilities

• Initiate high-quality conversations with key decision-makers.
• Identify customer needs through a consultative sales approach.
• Handle objections professionally and guide customers to solutions.
• Drive upselling and cross-selling opportunities.
• Follow up on contracts and complete sales support tasks.
• Support partner campaigns and maintain strong relationships.
• Meet or exceed individual and team sales targets.
• Record customer interactions in CRM and provide sales feedback.

Skills

Persuasion

CRM experience

Outbound sales

Communication

Organizational skills

Target-driven

Tools

CRM software

MS Office

Job description

Are you ready to be the friendly and persuasive voice that connects customers with solutions they truly need? We are looking for exceptional Telesales Agent to join our telesales team and help us deliver outstanding experiences to our clients.

Tasks

As a Telesales & Sales Support Agent, you will play a key role in supporting partner businesses through a combination of sales administration and outbound customer engagement.
This role is split equally between sales support and telesales, requiring both strong organisational skills and the ability to build meaningful customer relationships. It's a quality-driven sales position where authentic conversations and delivering excellent service are just as important as achieving performance targets.

The responsibilities:

• Initiate high-quality conversations with key decision-makers.

• Build trust and identify customer needs through a consultative sales approach.

• Handle objections professionally and guide customers towards suitable solutions.

• Drive upselling and cross-selling opportunities to maximise customer value.

• Follow up on contracts and complete a variety of sales support and administrative tasks.

• Support partner campaigns and maintain strong customer relationships.

• Meet or exceed individual and team sales targets.

• Accurately record customer interactions in CRM systems and provide feedback to improve sales strategies.

Requirements

What We’re Looking For

• Native-level proficiency in Danish (both spoken and written) and a good command of English.
• Strong communication, relationship-building and persuasion skills.
• Previous experience in telesales, sales support or customer service is an advantage.
• Organised with excellent administrative and follow-up skills.
• Ability to thrive in a target-driven environment.
• Comfortable using CRM systems and various computer applications.
• A professional, proactive approach with a passion for delivering excellent customer experiences.

Benefits

What We Offer

• A diverse and lively workplace that values different cultures and creates a fun, friendly atmosphere.
• Competitive salary package €1,600 gross per month plus up to €400 gross monthly bonus during the pilot phase, followed by uncapped commission based on your sales performance.
• Hybrid working model after the initial onboarding period (subject to performance).
• Opportunities for internal growth and career progression.
• Comprehensive paid training and ongoing coaching to help you succeed.
• Attractive bonus structure with uncapped commission opportunities after the pilot phase.
• A permanent full-time contract (39 hours per week)
• Tax-free benefits (restaurant, transport and childcare vouchers).
• Unlimited coffee and fresh fruit on office days.
• Free online Spanish lessons outside working hours.
• Unforgettable staff events and team-building activities.
• Comprehensive support for mental health and well-being through our employee assistance app