Sales Advisor - Barcelona (25h)

ALOHAS; Barcelona; Presencial; EUR 21.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Autonomy

Brand ambassador

Exclusive discounts

Growth opportunities

Sustainability culture

Descripción de la vacante

ALOHAS in Barcelona seeks a results-driven Sales Advisor to deliver a unique customer experience and contribute to the store's commercial success. With a strong sales mindset and knowledge of our values, you will represent the brand and build customer loyalty.

You will use clienteling tools, engage with clients across online and offline channels, stay informed on brand updates, and help achieve sales targets while maintaining visual standards.

Formación

• Experience in retail, preferably in performance-driven environments.
• Ability to meet and exceed sales targets.
• Experience using clienteling or CRM tools to engage clients.
• Strong interpersonal skills and customer-first attitude.

Responsabilidades

• Represent the brand with energy and professionalism.
• Share knowledge about ALOHAS, our story, products and sustainability commitments.
• Use clienteling tools to capture preferences and follow up with clients.
• Deliver tailored service to build trust and long-term relationships.
• Drive conversion and customer satisfaction across online and offline channels.
• Support store operations and stock replenishment as needed.

Conocimientos

Retail sales

Clienteling tools

Bilingual Spanish/English

Team collaboration

Herramientas

CRM tools

Clienteling system

Descripción del empleo

ALOHAS is more than a fashion brand: it’s a responsible shopping experience and an opportunity to take part in the fight against overproduction in the fashion industry.

Working at ALOHAS means being part of the innovation and growth of a Spanish start-up with a young, creative, and proactive team, where communication flows and energy levels are high. It’s a demanding environment, but extremely rewarding, and we take pride in learning from one another and strive to make sustainability a way of life beyond the workplace.

We’re passionate about what we do, and that passion shines through in our work.

THE ROLE

We are looking for a results-driven Sales Advisor (Barcelona) who will deliver a unique and memorable experience to each client while actively contributing to the commercial success of the store. With a strong sales mindset, use of clienteling tools, and passion for people, you will represent ALOHAS values and play a key role in building customer loyalty and driving performance.

YOUR MISSION

Be the face of ALOHAS

• Represent the brand with energy, professionalism, and a deep understanding of our values.
• Share your knowledge about ALOHAS, our story, products, and sustainability commitments.
• Stay informed on brand updates and best practices.
• Ensure the store is always clean, organized, and aligned with visual standards.

Deliver an exceptional client experience

• Offer tailored service that builds trust and long-term relationships with clients.
• Use the clienteling tool effectively — whether to capture client preferences, follow up after visits, suggest new products, or support retention efforts.
• Engage with customers in a meaningful way to maximize conversion and satisfaction.
• Handle questions, returns, and service situations with efficiency and care.
• Support a seamless shopping experience across online and offline channels.

Be a business driver

• Proactively work to achieve and exceed sales targets.
• Understand store KPIs and take ownership of your impact on performance.
• Use the clienteling system as a strategic lever to drive results and nurture client relationships.
• Support operational tasks that ensure smooth daily store operations.
• Identify opportunities to improve results, suggest ideas, and take action when needed.
• Monitor after-sales activity to ensure high client satisfaction and loyalty.

Collaborate with your team

• Foster a positive and collaborative team spirit.
• Communicate regularly with teammates and management.
• Share feedback and knowledge to help the team grow.
• Assist with stock replenishment and inventories as needed.

YOU WILL ROCK AT THIS ROLE IF YOU HAVE...

• Proven experience in retail, ideally in a performance-focused environment
• Strong sales mindset and ability to meet and exceed targets
• Experience using clienteling or CRM tools to support client engagement and sales
• Customer-first attitude and excellent interpersonal skills
• Fluent in Spanish and English (any other language is a plus)
• Proactive, solution-oriented and eager to learn
• High level of integrity, motivation and team spirit

Benefits

• A Culture of Freedom, Responsibility & Trust: We believe in autonomy, accountability, and mutual respect.
• Be an ambassador of the ALOHAS brand.
• Exclusive Discounts: Your family and friends benefit too!
• Growth & Happiness: Constructive feedback, ongoing learning, and support for your professional journey
• We’re a Company with Soul:
  • We live and breathe sustainability
  • We support family-life balance, parenthood, gender equality, and diversity