Sales Advisor - Madrid (20h)

ALOHAS; Madrid; Presencial; EUR 18.000 - 24.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Exclusive Discounts

Growth & Happiness

Autonomy & Trust

Descripción de la vacante

ALOHAS in Madrid is seeking a results-driven Sales Advisor to deliver a unique client experience and contribute to the store's commercial success.

With a strong sales mindset, you'll use clienteling tools, stay aligned with brand values, and build lasting relationships with customers across online and offline channels. Fluency in Spanish and English is required, and a proactive, team-oriented attitude is essential.

Formación

• Proven experience in retail, ideally in a performance-focused environment.
• Strong sales mindset and ability to meet and exceed targets.
• Experience using clienteling or CRM tools to support client engagement and sales.
• Customer-first attitude and excellent interpersonal skills.
• Fluent in Spanish and English (any other language is a plus).
• Proactive, solution-oriented and eager to learn.
• High level of integrity, motivation and team spirit.

Responsabilidades

• Represent the brand with energy, professionalism, and a deep understanding of our values.
• Share knowledge about ALOHAS, our story, products, and sustainability commitments.
• Stay informed on brand updates and best practices.
• Ensure the store is always clean, organized, and aligned with visual standards.
• Offer tailored service to build trust and long-term relationships.
• Use clienteling tool to capture preferences, follow up, and support retention.
• Drive sales and optimize conversion across online and offline channels.
• Support stock replenishment and store operations.

Conocimientos

Sales mindset

Retail experience

Customer service

Bilingual Spanish-English

CRM tools

Herramientas

Clienteling tool

CRM system

Descripción del empleo

ALOHAS is more than a fashion brand: it’s a responsible shopping experience and an opportunity to take part in the fight against overproduction in the fashion industry.

Working at ALOHAS means being part of the innovation and growth of a Spanish start-up with a young, creative, and proactive team, where communication flows and energy levels are high. It’s a demanding environment, but extremely rewarding, and we take pride in learning from one another and strive to make sustainability a way of life beyond the workplace.

We’re passionate about what we do, and that passion shines through in our work.

THE ROLE

We are looking for a results-driven Sales Advisor (Madrid) who will deliver a unique and memorable experience to each client while actively contributing to the commercial success of the store. With a strong sales mindset, use of clienteling tools, and passion for people, you will represent ALOHAS values and play a key role in building customer loyalty and driving performance.

YOUR MISSION

Be the face of ALOHAS

• Represent the brand with energy, professionalism, and a deep understanding of our values.
• Share your knowledge about ALOHAS, our story, products, and sustainability commitments.
• Stay informed on brand updates and best practices.
• Ensure the store is always clean, organized, and aligned with visual standards.

Deliver an exceptional client experience

• Offer tailored service that builds trust and long-term relationships with clients.
• Use the clienteling tool effectively — whether to capture client preferences, follow up after visits, suggest new products, or support retention efforts.
• Engage with customers in a meaningful way to maximize conversion and satisfaction.
• Handle questions, returns, and service situations with efficiency and care.
• Support a seamless shopping experience across online and offline channels.

Be a business driver

• Proactively work to achieve and exceed sales targets.
• Understand store KPIs and take ownership of your impact on performance.
• Use the clienteling system as a strategic lever to drive results and nurture client relationships.
• Support operational tasks that ensure smooth daily store operations.
• Identify opportunities to improve results, suggest ideas, and take action when needed.
• Monitor after-sales activity to ensure high client satisfaction and loyalty.

Collaborate with your team

• Foster a positive and collaborative team spirit.
• Communicate regularly with teammates and management.
• Share feedback and knowledge to help the team grow.
• Assist with stock replenishment and inventories as needed.

YOU WILL ROCK AT THIS ROLE IF YOU HAVE...

• Proven experience in retail, ideally in a performance-focused environment
• Strong sales mindset and ability to meet and exceed targets
• Experience using clienteling or CRM tools to support client engagement and sales
• Customer-first attitude and excellent interpersonal skills
• Fluent in Spanish and English (any other language is a plus)
• Proactive, solution-oriented and eager to learn
• High level of integrity, motivation and team spirit

Benefits

• A Culture of Freedom, Responsibility & Trust: We believe in autonomy, accountability, and mutual respect.
• Be an ambassador of the ALOHAS brand.
• Exclusive Discounts: Your family and friends benefit too!
• Growth & Happiness: Constructive feedback, ongoing learning, and support for your professional journey
• We’re a Company with Soul:
  • We live and breathe sustainability
  • We support family-life balance, parenthood, gender equality, and diversity

Ready to shape the future in a premium fashion brand? Join us and leave your mark

About ALOHAS

Want to know more? Video Presentation

Our website: alohas.com IG: @alohas