Sales Advisor 25h – Barcelona (Mandarin Speaker)

ALOHAS; Barcelona; On-site; EUR 20,000 - 28,000; Full time

Benefits offered by this job

Discounts

Growth opportunities

Sustainability focus

Family-friendly policies

Job summary

ALOHAS is seeking a Mandarin-speaking Sales Advisor for our Barcelona store. You will deliver a memorable client experience, using clienteling tools to build relationships and drive store performance. A strong sales mindset and passion for sustainability are essential.

Join a young, proactive team in a dynamic retail environment, where you will contribute to commercial success, exceed targets, and collaborate across channels to ensure a seamless customer journey.

Qualifications

• Fluency in Spanish, English & Mandarin is mandatory.
• Proven experience in retail with a focus on achieving targets.

Responsibilities

• Deliver a memorable client experience at the Barcelona store.
• Use clienteling tools to capture preferences and support retention.
• Collaborate with the team to drive sales and maintain store standards.
• Handle returns and service queries with care.

Skills

Multilingual (Spanish, English,Mandar

Sales mindset

Customer service excellence

Team collaboration

Tools

CRM clienteling system

POS system

Job description

ALOHAS is more than a fashion brand: it's a responsible shopping experience and an opportunity to take part in the fight against overproduction in the fashion industry.

Working at ALOHAS means being part of the innovation and growth of a Spanish start-up with a young, creative, and proactive team, where communication flows and energy levels are high. It's a demanding environment, but extremely rewarding, and we take pride in learning from one another and strive to make sustainability a way of life beyond the workplace.

We're passionate about what we do, and that passion shines through in our work.

THE ROLE

We are looking for a results-driven Sales Advisor (Mandarin Speaker) for our Barcelona store. You will deliver a unique and memorable experience to each client while actively contributing to the commercial success of the store. With a strong sales mindset, use of clienteling tools, and passion for people, you will represent ALOHAS values and play a key role in building customer loyalty and driving performance.

YOUR MISSION

Be the face of ALOHAS

• Represent the brand with energy, professionalism, and a deep understanding of our values.
• Share your knowledge about ALOHAS, our story, products, and sustainability commitments.
• Stay informed on brand updates and best practices.
• Ensure the store is always clean, organized, and aligned with visual standards.

Deliver an exceptional client experience

• Offer tailored service that builds trust and long-term relationships with clients.
• Use the clienteling tool effectively - whether to capture client preferences, follow up after visits, suggest new products, or support retention efforts.
• Engage with customers in a meaningful way to maximize conversion and satisfaction.
• Handle questions, returns, and service situations with efficiency and care.Support a seamless shopping experience across online and offline channels.

Be a business driver

• Proactively work to achieve and exceed sales targets.
• Understand store KPIs and take ownership of your impact on performance.
• Use the clienteling system as a strategic lever to drive results and nurture client relationships.
• Support operational tasks that ensure smooth daily store operations.
• Identify opportunities to improve results, suggest ideas, and take action when needed.
• Monitor after-sales activity to ensure high client satisfaction and loyalty.

Collaborate with your team

• Foster a positive and collaborative team spirit.
• Communicate regularly with teammates and management.
• Share feedback and knowledge to help the team grow.
• Assist with stock replenishment and inventories as needed.

YOU WILL ROCK AT THIS ROLE IF YOU HAVE...

• Proven experience in retail, ideally in a performance-focused environment
• Strong sales mindset and ability to meet and exceed targets
• Experience using clienteling or CRM tools to support client engagement and sales
• Customer-first attitude and excellent interpersonal skills
• Fluency in Spanish, English & Mandarin (mandatory)
• Proactive, solution-oriented and eager to learn
• High level of integrity, motivation and team spirit

Benefits

• A Culture of Freedom, Responsibility & Trust: We believe in autonomy, accountability, and mutual respect.
• Be an ambassador of the ALOHAS brand.
• Exclusive Discounts: Your family and friends benefit too!
• Growth & Happiness: Constructive feedback, ongoing learning, and support for your professional journey
• We're a Company with Soul:
• We live and breathe sustainability
• We support family-life balance, parenthood, gender equality, and diversity

About ALOHAS

Want to know more? Video Presentation

Our website: alohas.com IG: @alohas