Sales Advisor

ALOHAS; Madrid; Presencial; EUR 6700 - 11.000; A tiempo parcial

Descripción de la vacante

ALOHAS is seeking a Sales Advisor for the Madrid store to deliver a unique client experience and help drive commercial success. You will represent the brand, share its sustainability story, and build lasting relationships with customers in a fast-paced retail setting.

The role focuses on achieving sales targets, utilizing clienteling tools, and collaborating with the team to maintain visual standards and smooth daily operations in-store.

Formación

• Experience in retail, ideally in a performance-focused environment.
• Ability to meet and exceed targets.
• Experience using clienteling or CRM tools.
• Customer-first attitude and strong interpersonal skills.
• Fluent in Spanish and English.
• Proactive, solution-oriented and eager to learn.

Responsabilidades

• Deliver an exceptional client experience and build loyalty.
• Be the face of ALOHAS, representing brand values.
• Drive sales and contribute to store performance.
• Support stock replenishment and store operations as needed.
• Ensure consistency across online and offline channels.

Conocimientos

Retail experience

Sales mindset

Interpersonal skills

Spanish & English bilingual

Proactive learner

Herramientas

CRM tools

Clienteling system

Descripción del empleo

ALOHAS is more than a fashion brand: it is a responsible shopping experience and an opportunity to take part in the fight against overproduction in the fashion industry.

Working at ALOHAS means being part of the innovation and growth of a Spanish start-up with a young, creative, and proactive team, where communication flows and energy levels are high. It's a demanding environment, but extremely rewarding, and we take pride in learning from one another and strive to make sustainability a way of life beyond the workplace.

We're passionate about what we do, and that passion shines through in our work.

THE ROLE

We are looking for a results-driven Sales Advisor - 20h (Madrid) who will deliver a unique and memorable experience to each client while actively contributing to the commercial success of the store. With a strong sales mindset, use of clienteling tools, and passion for people, you will represent ALOHAS values and play a key role in building customer loyalty and driving performance.

YOUR MISSION

Be the face of ALOHAS

• Represent the brand with energy, professionalism, and a deep understanding of our values.
• Share your knowledge about ALOHAS, our story, products, and sustainability commitments.
• Stay informed on brand updates and best practices.
• Ensure the store is always clean, organized, and aligned with visual standards.

Deliver an exceptional client experience

• Offer tailored service that builds trust and long-term relationships with clients.
• Use the clienteling tool effectively - whether to capture client preferences, follow up after visits, suggest new products, or support retention efforts.
• Engage with customers in a meaningful way to maximize conversion and satisfaction.
• Handle questions, returns, and service situations with efficiency and care.
• Support a seamless shopping experience across online and offline channels.

Be a business driver

• Proactively work to achieve and exceed sales targets.
• Understand store KPIs and take ownership of your impact on performance.
• Use the clienteling system as a strategic lever to drive results and nurture client relationships.
• Support operational tasks that ensure smooth daily store operations.
• Identify opportunities to improve results, suggest ideas, and take action when needed.
• Monitor after-sales activity to ensure high client satisfaction and loyalty.

Collaborate with your team

• Foster a positive and collaborative team spirit.
• Communicate regularly with teammates and management.
• Share feedback and knowledge to help the team grow.
• Assist with stock replenishment and inventories as needed.

YOU WILL ROCK AT THIS ROLE IF YOU HAVE...

• Proven experience in retail, ideally in a performance-focused environment
• Strong sales mindset and ability to meet and exceed targets
• Experience using clienteling or CRM tools to support client engagement and sales
• Customer-first attitude and excellent interpersonal skills
• Fluent in Spanish and English (any other language is a plus)
• Proactive, solution-oriented and eager to learn
• High level of integrity, motivation and team spirit