Revenue Operations Lead — Hybrid/Remote Growth

Chegg Busuu; Madrid; Ibrido; EUR 60.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health Insurance

Hybrid/Remote work model

Free breakfast at office

2 free lunches per week

Team social activities

Descrizione del lavoro

Busuu, part of the Chegg family, is seeking a Revenue Operations Manager in Madrid to unify Marketing, Sales and Customer Success processes across the customer lifecycle. You will own system governance, data quality, and cross‑functional workflows, partnering with Finance and Decision Intelligence to align revenue tracking and analytics.

The role requires hands‑on capability with HubSpot/Salesforce, strong stakeholder management, and the ability to document and train teams on new processes.

Competenze

• 3–5 years' experience in Revenue Operations, Sales Operations, GTM Operations or a closely related Marketing Operations role within a SaaS, EdTech, subscription or technology business.
• Strong understanding of how Marketing, Sales and Customer Success work together across acquisition, conversion, retention and expansion.
• Practical experience with HubSpot and/or Salesforce, including workflows, configurations and data flows.
• Experience improving cross‑functional processes and turning business needs into clear operational requirements.
• Strong communication and stakeholder management skills, including the confidence to challenge assumptions and influence without formal authority.
• Confidence working with dashboards and reporting, validating data and identifying the information teams need to make decisions.
• The ability to create clear, practical documentation and drive adoption of new processes and systems.

Mansioni

• Improve the customer lifecycle: Own processes across Marketing, Sales and Customer Success, including lead progression, onboarding and renewal.
• Lead marketing systems governance: Manage HubSpot setup, data quality, taxonomy, integrations and roadmap.
• Coordinate reporting and revenue processes: Define reporting requirements with Analytics and align with Finance.
• Build consistent ways of working: Create SOPs and playbooks, train teams, and drive adoption of new tools.

Conoscenze

Revenue Operations

Sales Operations

GTM Operations

HubSpot

Salesforce

Dashboards

Data quality

Stakeholder management

Documentation

Strumenti

HubSpot

Salesforce

BI tools

Descrizione del lavoro

Busuu, part of the Chegg family, is seeking a Revenue Operations Manager in Madrid to unify Marketing, Sales and Customer Success processes across the customer lifecycle. You will own system governance, data quality, and cross‑functional workflows, partnering with Finance and Decision Intelligence to align revenue tracking and analytics.

The role requires hands‑on capability with HubSpot/Salesforce, strong stakeholder management, and the ability to document and train teams on new processes.