Retention Strategist (Klaviyo, DTC)

PUCK; España; Remote; EUR 45,000 - 56,000; Full time

Job summary

Everboost is hiring a strategic retention leader to own retention for multiple fast-growing health and wellness brands. You will manage client relationships, lead a pod of specialists, and drive performance across email, SMS, and direct mail.

You will partner with founders, leverage advanced Klaviyo workflows, and apply predictive analytics to maximize LTV and revenue. Fully remote in Europe with UK overlap hours and a direct line to the founder.

Qualifications

• Advanced Klaviyo: flows, conditional splits, dynamic content, predictive analytics.
• Cohort, repurchase and LTV analysis in Klaviyo and Shopify.
• Retention strategy across email and SMS, with direct mail a plus.
• Confidence advising founders and data-driven decision making.

Responsibilities

• Retention performance: LTV, repurchase rate and revenue across brands.
• Client trust: lead calls and shape strategy inside quarterly plans.
• Pod output: briefs, priorities and sign-off on all shipments.

Skills

Retention strategy

Client leadership

Data-driven decisions

AI in workflow

Tools

Klaviyo

Shopify

Job description

Everboost | DTC retention marketing | Fully remote, Europe

Own retention for five or six 7 and 8 figure health and wellness brands that are scaling fast. At these brands retention is the engine, and your work is worth millions.

Everboost build retention engines across email, SMS, direct mail and subscriptions. New brands are signing every month, and they need another strategist to run a pod of their own.

THE ROLE

You set each brand's retention strategy, lead the client relationship, and direct a copywriter, a designer and a tech specialist who deliver it. Clients call you first, not the founder.

WHY EVERBOOST

• Brands where retention moves real revenue, not a side channel
• Sharp operators around you every day, and a real say in how the agency is built
• Backed by Everboost's method, its standards and AI tooling that takes the grunt work off you
• A clear path: Strategist, Senior Strategist, Head of Strategy. Progression by scope and evidence, not tenure

WHAT YOU'LL OWN

• Retention performance: LTV, repurchase rate and revenue across your brands
• Client trust: you lead the calls and shape strategy inside each quarterly plan
• Pod output: briefs, priorities and sign-off on everything that ships

WHAT YOU'LL BRING

• Advanced Klaviyo: flows, conditional splits, dynamic content, predictive analytics
• Cohort, repurchase and LTV analysis in Klaviyo and Shopify
• Retention strategy across email and SMS, with direct mail a plus
• Confidence advising founders, and holding your ground with data
• A working view on AI in your own workflow

THE DETAIL

• Up to £4,2400 (EUR 5,000) a month depending on experience, plus pod profit share
• Fully remote in Europe, at least four hours' overlap with 9am to 5pm UK
• Reports to the founder, Tobi Chapman