Retail IT Support: Europe Store Openings & On-site Setup

MELLER; Barcelona; On-site; EUR 24,000 - 36,000; Full time

Job summary

MELLER is seeking an energetic IT Support (Junior/mid) for our rapidly expanding retail stores across Europe. You will manage daily technical support for our physical shops, handle POS systems, Shopify POS, hardware, networks, printers, and devices, and travel bi-monthly to set up technology for new openings.

You will train Store Managers on essential tools, document standard store setups, and support future in-store tech projects such as RFID and stock control.

Qualifications

• 2–3 years of technical support experience, preferably in retail or multi-site environments.
• Solid basic knowledge of networks and hardware, with a bonus for Shopify POS, IP cameras, or prior store openings.
• A proactive, communicative problem-solver who can troubleshoot remotely and collaborate with non-technical teams.
• Fluency in Spanish and English, with Italian or Portuguese highly valued.

Responsibilities

• Provide daily technical support for store operations, including POS/Shopify POS, hardware, networks, printers, and devices.
• Travel bi-monthly to configure and deploy technology for new store openings, setting up connectivity, cameras, and POS systems.
• Support the rollout of Project Tango, including store laptops, Live View camera setups, and Store Manager checklists.
• Act as the critical bridge between IT and Store Managers, training them on essential tools and technical processes.
• Document standard store setups and recurring issues while supporting future in-store tech projects like RFID and stock control.

Job description

MELLER is seeking an energetic IT Support (Junior/mid) for our rapidly expanding retail stores across Europe. You will manage daily technical support for our physical shops, handle POS systems, Shopify POS, hardware, networks, printers, and devices, and travel bi-monthly to set up technology for new openings.

You will train Store Managers on essential tools, document standard store setups, and support future in-store tech projects such as RFID and stock control.