Global IT Support Engineer - On-Site Ops & Projects

Amazon; Figueres; On-site; EUR 38,000 - 52,000; Full time

Job summary

Amazon Spain Fulfillment, S.L.U. is seeking an IT Support Engineer to maintain and improve our on-site IT infrastructure across settings.

You will troubleshoot issues, support end-user equipment, and collaborate with site teams to keep operations running smoothly. You will travel to other operational sites within the country and potentially internationally, applying your knowledge of Linux/Windows, networking, and IT service delivery to design scalable solutions for new buildings and site

Qualifications

• Bachelor's degree in computer science, engineering, mathematics or equivalent.
• Experience troubleshooting and identifying root cause of issues.
• Experience with Linux and/or Windows OS support at scale.
• Experience with IP networking fundamentals (TCP/IP, UDP, DNS, DHCP).
• Valid EU driver's license.
• Advanced proficiency in Spanish (C1) and English (B2).

Responsibilities

• Support end-user equipment and your building’s IT infrastructure
• Help with key network projects, like the IT setup of new Amazon buildings
• Suggest new processes that improve IT usage in operational sites
• Train and mentor IT technicians

Skills

Troubleshooting

Linux/Windows OS support

IP networking TCP/UDP/DNS/DHCP

IT client/server delivery

Spanish (C1) / English (B2)

EU driver's license

Education

Bachelor's degree in computer science, engineering, mathematics or equivalent

Job description

Amazon Spain Fulfillment, S.L.U. is seeking an IT Support Engineer to maintain and improve our on-site IT infrastructure across settings.

You will troubleshoot issues, support end-user equipment, and collaborate with site teams to keep operations running smoothly. You will travel to other operational sites within the country and potentially internationally, applying your knowledge of Linux/Windows, networking, and IT service delivery to design scalable solutions for new buildings and site