IT Support (Junior/mid) – Office & Systems

MELLER; Barcelona; On-site; EUR 28,000 - 36,000; Full time

Benefits offered by this job

Growth opportunities

Team collaboration culture

Training programs

Job summary

MELLER, based in Barcelona, seeks an IT Support professional (Junior/mid) to be the technical backbone of the office and to drive first-line support and internal system projects.

You will handle daily IT issues, manage Google Workspace and Shopify tasks, and contribute to automation initiatives in a fast-growing fashion office environment. Fluency in Spanish and English is valued.

Qualifications

• 2–3 years in technical support or helpdesk roles with IT/systems background.
• Proficiency in macOS/Windows and cloud tools; bonus for Google Workspace Admin, Shopify, Zapier, Apps Script, AI, or basic scripting.
• Service-oriented, highly organized, eager to learn and grow in a fast-paced environment.
• Fluency in Spanish and a solid level of English.

Responsibilities

• Resolve daily technical issues for office users, managing equipment, accounts, accesses, peripherals, and network connectivity.
• Manage Google Workspace operations, including user onboarding/offboarding, permissions, Drive, and email administration.
• Provide functional support for Shopify, handling back-office tasks, order/product incidents, and basic configurations.
• Oversee hardware inventory and manage onboarding/offboarding processes for all employees.
• Document internal processes, enrich knowledge base, and collaborate on system projects and automation initiatives.

Skills

Tech support

Customer service

Spanish fluency

English communication

Education

IT or systems background

Tools

Google Workspace Admin

Shopify

Zapier

Apps Script

Job description

Are you passionate about fashion and excited to join our Barcelona headquarters to be the go-to technical backbone of our fast-growing office team?

We're seeking an energetic IT Support (Junior/mid) – Office & Systems with an innovative mindset and a passion for providing seamless first-line technical support and driving internal system projects.

Your role

• Resolve daily technical issues for office users, managing equipment, accounts, accesses, peripherals, and network connectivity.
• Manage Google Workspace operations, including user onboarding/offboarding, permissions, Drive, and email administration.
• Provide functional support for Shopify, handling back-office tasks, order/product incidents, and basic configurations.
• Oversee hardware inventory and manage the technical onboarding and offboarding processes for all employees.
• Document internal processes, enrich our knowledge base, and collaborate on system projects and automation initiatives.

What we're looking for

• 2 to 3 years of experience in technical support or helpdesk roles, backed by an IT, systems, or equivalent educational background.
• Proficiency in macOS/Windows and cloud tools, with a strong bonus for experience in Google Workspace Admin, Shopify, Zapier, Apps Script, AI, or basic scripting.
• A service-oriented, highly organized professional with an eagerness to learn and grow within a fast-paced environment.
• Fluency in Spanish and a solid level of English.

What we offer

• Growth and training opportunities within the company.
• A work environment where authenticity, creativity, and innovation are at the core.
• Join a dynamic team.

Meller is committed to an inclusive selection process. We welcome candidates of all backgrounds, identities, and abilities, and strive to create a workplace where everyone can thrive.