Resident Experience & Admin Coordinator

Greystar Worldwide, LLC; Sant Cugat del Vallès; Presencial; EUR 32 000 - 42 000; Tempo integral

Resumo da oferta

Greystar is seeking a property operations professional in Sant Cugat del Vallès to manage day-to-day community operations, including marketing, maintenance, and tenancy administration, with a strong focus on delivering an excellent resident experience to achieve occupancy and retention goals.

The role involves frontline customer service, coordination with colleagues, handling administrative tasks, and supporting events and community initiatives while complying with health and safety procedures.

Qualificações

• Excellent customer service experience in a client-facing role.
• Strong teamwork and relationship-building abilities.
• Ability to work autonomously and make decisions as needed.
• Fluent verbal and written English communication.
• Good organization with the capacity to multi-task and prioritize.

Responsabilidades

• Manage day-to-day property operations and tenancy administration.
• Deliver front-of-house service and promote a positive resident experience.
• Coordinate marketing activities and tenant communications.
• Handle inquiries, complaints, and followGreystar complaints procedures.
• Support events and community initiatives and assist with rent processes.
• Maintain databases, logs, notices, and maintenance requests.
• Assist with health and safety compliance and on-call duties as required.

Conhecimentos

Customer service

Team player

Autonomy

Fluent English

Multi-tasking

Formação académica

General education

Ferramentas

Microsoft Office

Descrição da oferta de emprego

Greystar is seeking a property operations professional in Sant Cugat del Vallès to manage day-to-day community operations, including marketing, maintenance, and tenancy administration, with a strong focus on delivering an excellent resident experience to achieve occupancy and retention goals.

The role involves frontline customer service, coordination with colleagues, handling administrative tasks, and supporting events and community initiatives while complying with health and safety procedures.