Remote Spanish-Speaking Support Specialist – Greece

FH Collective Academy; Zaragoza; Remote; EUR 15,000 - 19,000; Full time

Benefits offered by this job

Flight to Greece

Hotel accommodation upon arrival

Airport pickup

Real estate agency fees covered

Job summary

FH Collective Academy in Greece is seeking a Spanish-speaking Customer Service Representative for a fully remote role. You will help users across Spanish and English channels, ensuring a safe and positive online experience. You must be fluent in Spanish and proficient in English, with strong communication and problem-solving skills.

Prior customer service experience is a plus, but not required. Relocation and Greece-based remote setup are supported.

Qualifications

• Fluent in Spanish and good command of English.
• Excellent communication and problem-solving skills.
• Customer-oriented and solution-focused mindset.
• Confident using digital platforms and online tools.
• Previous customer service experience is an advantage, but not mandatory.

Responsibilities

• Provide customer support in Spanish and English through various channels.
• Handle account-related inquiries, customer issues and content reports.
• Investigate cases and deliver accurate, timely and effective solutions.
• Help maintain a safe, respectful and positive online community.
• Use digital tools and internal systems to identify issues and improve the user experience.

Skills

Spanish fluency

English proficiency

Communication skills

Problem solving

Customer-focused mindset

Digital tools confidence

Customer service experience (advantage

Job description

FH Collective Academy in Greece is seeking a Spanish-speaking Customer Service Representative for a fully remote role. You will help users across Spanish and English channels, ensuring a safe and positive online experience. You must be fluent in Spanish and proficient in English, with strong communication and problem-solving skills.

Prior customer service experience is a plus, but not required. Relocation and Greece-based remote setup are supported.