Remote Robotics Tech Specialist for Hugo & DS1

Experis España; Barcelona; Remote; EUR 30,000 - 79,000; Full time

Job summary

Medtronic is seeking a Remote Technical Services Specialist for Surgical Robotics to support the Hugo robotic-assisted system and DS1 AI platform across EMEA. The role emphasizes clear technical communication with health care professionals, SUS, and FSEs, and requires strong diagnostic and documentation skills.

The position offers full-time remote work with potential domestic and international on-site training.

Qualifications

• Bachelor's or master's degree in biomedical/electrical/mechanical engineering with 4+ years of experience, or medical degree with technical skills.

Responsibilities

• Provide remote technical support for the Hugo system and DS1 to HCP, SUS and FSE.
• Drive escalation to resolve issues and initiate field service when needed.
• Collaborate with other specialists to troubleshoot complex service requests.
• Ensure documentation is complete promptly.
• Focus on remote support with occasional onsite training domestically and internationally.
• Work hours 8:00-16:30 CET; on-call 7AM-7PM with rotation.

Skills

Portuguese

English

Italian

Robotics experience

Motion control

Remote technical support

Technical communication

Education

Biomedical/Electrical/Mechanical Engineering degree

Medical degree with technical skills

Job description

Medtronic is seeking a Remote Technical Services Specialist for Surgical Robotics to support the Hugo robotic-assisted system and DS1 AI platform across EMEA. The role emphasizes clear technical communication with health care professionals, SUS, and FSEs, and requires strong diagnostic and documentation skills.

The position offers full-time remote work with potential domestic and international on-site training.