Remote Robotics Surgical Tech Specialist (Hugo/DS1)

Rayner; Las Palmas de Gran Canaria; A distancia; EUR 42.000 - 79.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medtronic Incentive Plan

Descripción de la vacante

Medtronic is seeking a full-time remote Technical Service Specialist for Surgical Robotics to support the Hugo RAS system and the DS1 platform across Europe, the Middle East, and Africa. You will provide expert remote support to healthcare professionals, start-up specialists, and field service engineers, solving complex issues in a high-stakes operating room setting.

This role offers a competitive salary range across Europe and eligibility for a short-term incentive, with opportunities to grow

Formación

• Bachelor's or Master's in Biomedical, Electrical, or Mechanical Engineering or related field.
• Fluency in Portuguese, English and Italian (C1/C2) is required.
• Experience with robotics or motion control in a large capital equipment environment.
• Highly organized, flexible and able to multitask.
• Experience analyzing technical issues for continuous improvement.

Responsabilidades

• Provide remote technical support for the Hugo system and DS1 to HCPs, SUS and FSEs.
• Drive escalation and initiate field service support when needed.
• Collaborate with other specialists to troubleshoot complex service requests.
• Own documentation and continuous improvement initiatives.
• Occasional onsite support domestically and internationally.

Conocimientos

Robotics experience

Motion control

Operating room experience

Multilingual: Portuguese, English, and

Analytical/problem solving

Software troubleshooting

Organized and flexible

Educación

Biomedical/ Electrical/ Mechanical Engineering

Herramientas

DS1 AI platform

Descripción del empleo

Medtronic is seeking a full-time remote Technical Service Specialist for Surgical Robotics to support the Hugo RAS system and the DS1 platform across Europe, the Middle East, and Africa. You will provide expert remote support to healthcare professionals, start-up specialists, and field service engineers, solving complex issues in a high-stakes operating room setting.

This role offers a competitive salary range across Europe and eligibility for a short-term incentive, with opportunities to grow