Remote Operations Specialist - French/Dutch & English

The Cigna Group; Madrid; Hybrid; EUR 25,000 - 38,000; Full time

Benefits offered by this job

Flexible work hours

Remote work options

Health and wellbeing initiatives

Extra-legal benefits

Job summary

A global healthcare company in Madrid is seeking an Operations Representative who speaks French or Dutch and English. This role involves processing insurance claims, managing data reporting, and maintaining client relationships. Ideal candidates will have a Bachelor’s degree in finance or related fields, strong numerical skills, and proficiency in Microsoft Office. The position offers flexible work hours, a supportive team environment, and an attractive salary with additional benefits.

Qualifications

• Fluency in English and French or Dutch; additional language skills are a plus.
• Previous experience with non-medical claims such as life or travel insurance is preferred.
• Adaptable, eager to learn, customer-centric, and results-oriented.

Responsibilities

• Process incoming insurance claims and act as the first point of contact for clients.
• Manage reporting data and support the team’s technical experts.
• Assess and process claims based on policy conditions.

Skills

Fluency in English and French or Dutch

Strong numerical acumen

Proficient communication skills

Ability to work independently and collaboratively

Education

Bachelor’s degree or higher in finance, insurance, communication

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

A global healthcare company in Madrid is seeking an Operations Representative who speaks French or Dutch and English. This role involves processing insurance claims, managing data reporting, and maintaining client relationships. Ideal candidates will have a Bachelor’s degree in finance or related fields, strong numerical skills, and proficiency in Microsoft Office. The position offers flexible work hours, a supportive team environment, and an attractive salary with additional benefits.