Multilingual CS Rep (Dutch/Swedish/German)

MSX International; Madrid; Hybrid; EUR 19,800 - 24,200; Full time

Benefits offered by this job

MSX Bazaar: discounts for employees

Flexible Compensation Plan

23 vacation days per year

Telecommuting policy up to 50%

Job summary

An international consultancy in Madrid is seeking a Customer Service Representative fluent in Dutch, Swedish, or German. This role involves responding to client inquiries and providing top-notch customer service. The ideal candidate should have strong communication skills and a proactive attitude. This position offers a hybrid work arrangement after an initial on-site training period and provides a competitive salary of €22,000 gross per year.

Qualifications

• B2 level of English required.
• Preferably available full-time.

Responsibilities

• Attending calls and responding to emails from clients.
• Following up with customers until inquiries are resolved.
• Making reminder calls to achieve maximum satisfaction.
• Updating databases and drafting reports.

Skills

Strong communication skills

Proactive attitude

Fluent in Dutch, Swedish, or German

Job description

An international consultancy in Madrid is seeking a Customer Service Representative fluent in Dutch, Swedish, or German. This role involves responding to client inquiries and providing top-notch customer service. The ideal candidate should have strong communication skills and a proactive attitude. This position offers a hybrid work arrangement after an initial on-site training period and provides a competitive salary of €22,000 gross per year.