Remote Multilingual Customer Support Coordinator

Sixt; España; Presencial; EUR 20.000 - 24.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Permanent contract

AI tools access

Salary and growth opportunities

Flexible remote work

Telework allowance

Night shift premium

Birthday day off

Private health insurance

Restaurant card

Descripción de la vacante

Sixt is building a new remote team in Spain to deliver premium mobility solutions. You will manage inquiries via phone, email, or video calls, assist with rental and pickup processes, verify information, and provide technical support during key moments. You will collaborate with international branches and contribute to upselling opportunities.

Fluency in German, English, and Spanish is required. The role offers flexible remote work from anywhere in Spain with competitive benefits and growth

Formación

• Customer orientation to understand and anticipate customer needs, ensuring satisfaction with every interaction.
• Fluent in German, English & Spanish.
• Effective communication to convey information clearly and persuasively.
• Flexible to work in a dynamic environment, including night shifts.
• Teamwork in an international, collaborative setting.
• Solution-focused to identify problems and propose effective solutions.

Responsabilidades

• Handle customer inquiries via phone, email, or video calls.
• Assist with vehicle rental and pickup questions and close reservations.
• Verify customer information and provide related assistance.
• Offer technical support during key pickup and troubleshoot issues in the self-service area.
• Collaborate with SIXT branches across countries.
• Make calls to promote additional sales and improvements.

Conocimientos

Customer Orientation

Language Proficiency (German, English,

Descripción del empleo

Sixt is building a new remote team in Spain to deliver premium mobility solutions. You will manage inquiries via phone, email, or video calls, assist with rental and pickup processes, verify information, and provide technical support during key moments. You will collaborate with international branches and contribute to upselling opportunities.

Fluency in German, English, and Spanish is required. The role offers flexible remote work from anywhere in Spain with competitive benefits and growth