Remote Bilingual Customer Support Coordinator (German/English)

SIXT; Altea; Presencial; EUR 21.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Permanent Contract

AI tools access

Salary and growth opportunities

Flexible remote work

Work-life balance

Flexible compensation

Exclusive employee benefits

Descripción de la vacante

SIXT is building a new remote customer service team in Spain to deliver premium mobility solutions worldwide. You will handle inquiries via phone, email, or video, assist with rentals, verify details, and resolve issues, collaborating across international branches and promoting additional services.

The role emphasizes customer focus, strong communication, flexibility for night shifts, and opportunity for growth within a dynamic, AI-enabled environment.

Formación

• Understanding and anticipating customer needs to ensure satisfaction.
• Fluent in German and English; other languages are a plus.
• Clear and persuasive communication to facilitate understanding.

Responsabilidades

• Handle inquiries via phone, email, or video calls.
• Assist with vehicle rental, pickup questions, and closing reservations.
• Verify customer information and provide related assistance.

Conocimientos

Customer Orientation

Language Proficiency

Effective Communication

Flexibility

Teamwork

Solution-Focused

Descripción del empleo

SIXT is building a new remote customer service team in Spain to deliver premium mobility solutions worldwide. You will handle inquiries via phone, email, or video, assist with rentals, verify details, and resolve issues, collaborating across international branches and promoting additional services.

The role emphasizes customer focus, strong communication, flexibility for night shifts, and opportunity for growth within a dynamic, AI-enabled environment.