Remote Key Account Manager - SaaS Solutions

Situm Technologies, S.L; La Coruña; Hybrid; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Remote work

Home office subsidy

Professional development

Bonuses and incentive plans

Flexible working hours

Job summary

Situm Technologies, S.L. is seeking an experienced Key Account Manager for Software Solutions to manage and grow relationships with enterprise clients. Remote role with strong collaboration with clients in Spain, including Vigo and Galicia.

The ideal candidate understands SaaS products and excels in client management, negotiation, and strategic account planning. You will work autonomously from a fully remote setup, with the opportunity to influence product adoption, upsell, and long-term client

Qualifications

• 4+ years in Account Management, preferably B2B SaaS.
• Proven ability to manage enterprise relationships and drive satisfaction.
• Excellent communication, presentation, and negotiation skills.
• Strong understanding of software solutions and tech trends.
• Experience working remotely with self-discipline and autonomy.
• CRM tools proficiency (e.g., Salesforce).

Responsibilities

• Manage a portfolio of key enterprise accounts, ensuring client retention and revenue growth.
• Develop strategic account plans aligned with client objectives and service offerings.
• Serve as main contact for client inquiries and escalations.
• Conduct regular business reviews to assess satisfaction and upsell opportunities.
• Collaborate with internal teams to resolve client issues and maximize value.
• Identify opportunities to expand features and services with clients.
• Stay informed about industry trends to provide strategic guidance.
• Negotiate contract renewals and expansions.

Skills

Account management

SaaS knowledge

Communication

Negotiation

Remote work

Education

Bachelor's degree

Tools

Salesforce

Job description

Situm Technologies, S.L. is seeking an experienced Key Account Manager for Software Solutions to manage and grow relationships with enterprise clients. Remote role with strong collaboration with clients in Spain, including Vigo and Galicia.

The ideal candidate understands SaaS products and excels in client management, negotiation, and strategic account planning. You will work autonomously from a fully remote setup, with the opportunity to influence product adoption, upsell, and long-term client