Key Account Manager Tic – Soluciones & Alianzas

Axians Spain; Barcelona; Remote; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Stock options

Health and dental insurance

Home office stipend

Job summary

Axians Spain is seeking a driven Remote Key Account Manager to manage and grow relationships with enterprise clients across Spain. You will retain key accounts, identify upsell opportunities, and act as a trusted advisor to clients using our B2B software solutions.

The role emphasizes strategic account planning, collaboration with sales, support, and product teams, and delivering measurable value while maintaining high client satisfaction.

Qualifications

• Bachelor's degree in Business, Marketing, Computer Science, or a related field.
• Fluency in Spanish and English is required.
• Minimum of 5 years of experience in Key Account Management, Sales, or Customer Success in a B2B technology environment.

Responsibilities

• Manage a portfolio of key enterprise clients, focusing on retention and growth.
• Develop and execute strategic account plans to achieve client objectives and our client's business goals.
• Identify and pursue opportunities for upselling and cross‑selling our software solutions.
• Serve as the primary point of contact for clients, addressing their needs and resolving issues promptly.
• Conduct regular business reviews with clients to ensure satisfaction and demonstrate value.
• Collaborate with internal teams (sales, support, product) to ensure seamless client experience.
• Stay updated on industry trends and product developments to provide expert advice to clients.
• Gather client feedback to inform product development and service improvements.
• Achieve and exceed client satisfaction and revenue targets for your account portfolio.

Skills

SaaS knowledge

Remote communication

Strategic account management

Negotiation

Bilingual Spanish/English

Education

Bachelor's degree in Business, Marketing, CS, or related field

Tools

Salesforce

Job description

Our client, a rapidly expanding technology company specializing in B2B software solutions, is seeking a driven and experienced Remote Key Account Manager. This role is fully remote, allowing you to work from anywhere within Spain. You will be responsible for managing and growing relationships with our most valuable enterprise clients, ensuring their success with our cutting-edge products.

The ideal candidate is a strategic thinker with a passion for technology and a proven ability to build strong, long‑lasting partnerships. As a Remote Key Account Manager, you will play a vital role in client retention, identifying upselling and cross‑selling opportunities, and acting as a trusted advisor to our clients. This is an exceptional opportunity to join a thriving tech firm that offers flexibility and significant career progression.

About the Role

Our client, a rapidly expanding technology company specializing in B2B software solutions, is seeking a driven and experienced Remote Key Account Manager. This role is fully remote, allowing you to work from anywhere within Spain. You will be responsible for managing and growing relationships with our most valuable enterprise clients, ensuring their success with our cutting‑edge products. The ideal candidate is a strategic thinker with a passion for technology and a proven ability to build strong, long‑lasting partnerships. As a Remote Key Account Manager, you will play a vital role in client retention, identifying upselling and cross‑selling opportunities, and acting as a trusted advisor to our clients. This is an exceptional opportunity to join a thriving tech firm that offers flexibility and significant career progression.

Key Responsibilities

• Manage a portfolio of key enterprise clients, focusing on retention and growth.
• Develop and execute strategic account plans to achieve client objectives and our client's business goals.
• Identify and pursue opportunities for upselling and cross‑selling our software solutions.
• Serve as the primary point of contact for clients, addressing their needs and resolving issues promptly.
• Conduct regular business reviews with clients to ensure satisfaction and demonstrate value.
• Collaborate with internal teams (sales, support, product) to ensure seamless client experience.
• Stay updated on industry trends and product developments to provide expert advice to clients.
• Gather client feedback to inform product development and service improvements.
• Achieve and exceed client satisfaction and revenue targets for your account portfolio.

Requirements

• Bachelor's degree in Business, Marketing, Computer Science, or a related field.
• Minimum of 5 years of experience in Key Account Management, Sales, or Customer Success in a B2B technology environment.
• Proven track record of managing and growing enterprise‑level client accounts.
• Excellent understanding of SaaS products and the B2B technology landscape.
• Exceptional communication, negotiation, and presentation skills, particularly in a remote setting.
• Strong ability to build rapport and establish trust with clients at all levels.
• Self‑motivated, organized, and able to manage time effectively in a remote work environment.
• Experience with CRM software (e.g., Salesforce) and other sales enablement tools.
• Fluency in Spanish and English is required.
• Ability to work independently and as part of a distributed team.

Benefits

This is a fully remote position, offering the ultimate flexibility. Our client provides a competitive salary, performance‑based bonuses, and stock options. You'll receive a technology stipend for your home office setup, comprehensive health and dental insurance, and access to online learning platforms for continuous professional development. Join a collaborative and innovative team, work with leading‑edge technology, and grow your career from the comfort of your own home, anywhere in Spain.