Remote French-Speaking Customer Support Specialist

CBTALENTS; Palma; A distancia; EUR 24.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Remote work within Portugal

Relocation support provided for non-PT

International and multicultural work

Descripción de la vacante

CBTALENTS is seeking a French-speaking Customer Support Specialist for a remote role based in Portugal. You will assist French-speaking customers, guide them through simple technical issues, and ensure a smooth, positive experience.

You’ll respond in French and English, record cases accurately, and follow up as needed. Relocation support is available for eligible candidates, and the position offers a competitive salary within Portugal's market.

Formación

• Fluent in French and comfortable communicating in English.
• Customer-centric and patient with strong communication skills.
• Proficient with computers and learning new systems.
• Experience in customer service is welcome but not required.

Responsabilidades

• Support customers in French and English.
• Answer questions and assist with technical issues.
• Guide customers through clear and simple solutions.
• Record and update customer cases accurately.
• Follow up when additional support is needed.
• Help create a friendly and positive customer experience.

Conocimientos

French

English

Customer service

Communication

Problem solving

Detail oriented

Herramientas

CRM software

Descripción del empleo

CBTALENTS is seeking a French-speaking Customer Support Specialist for a remote role based in Portugal. You will assist French-speaking customers, guide them through simple technical issues, and ensure a smooth, positive experience.

You’ll respond in French and English, record cases accurately, and follow up as needed. Relocation support is available for eligible candidates, and the position offers a competitive salary within Portugal's market.