Remote Dutch Customer Expert | Training & Relocation

CB Talents; Barcelona; Remote; EUR 18,000 - 26,000; Full time

Benefits offered by this job

Relocation package

Paid training from day one

Career growth paths

Productivity bonus up to 15%

Job summary

CB Talents is seeking native Dutch speakers to join its customer support team. No prior customer service experience is required as comprehensive training, a relocation package, and clear growth paths are provided.

You will be the primary contact for customers via phone, chat, and email, handling orders, product details, invoicing, and complaints. The role offers strong progression prospects into mentor, trainer, or QA positions.

Qualifications

• Native-level Dutch language essential.
• English B2 for training purposes.
• Problem-solving skills and a creative approach.
• Sales or customer-facing experience is a plus but not required.

Responsibilities

• Be the first point of contact for customers and partners via phone, chat, and email.
• Handle after-sales topics: order status, product details, invoicing, and complaints.
• Work with internal and external tools to find fast, accurate solutions.
• Take on escalated cases and turn them into satisfied customers.
• Grow into roles such as mentor, trainer, or Quality Assurance specialist.

Skills

Dutch (native)

English (B2)

Job description

CB Talents is seeking native Dutch speakers to join its customer support team. No prior customer service experience is required as comprehensive training, a relocation package, and clear growth paths are provided.

You will be the primary contact for customers via phone, chat, and email, handling orders, product details, invoicing, and complaints. The role offers strong progression prospects into mentor, trainer, or QA positions.