Remote Director, AI Training & Surgical Robotics Support

Ethos; España; A distancia; EUR 38.000 - 56.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medtronic Incentive Plan

Descripción de la vacante

Medtronic is seeking a Remote Technical Services Specialist for the Hugo robotic system and DS1 AI-powered analytics platform. You will support Healthcare Professionals, SUS, and FSEs from a remote location with occasional on-site activity across Europe and internationally.

Ideal candidates have robotics experience, strong problem-solving skills, and fluency in Portuguese, English and Italian. The role offers full-time employment across multiple European countries with a competitive package and

Formación

• Bachelor's or master's degree in biomedical/electrical/mechanical engineering (or medical degree with technical skills).
• Fluency in Portuguese, English and Italian (C1/C2).
• Experience with robotics or motion control in large capital equipment.
• Highly organized, able to multi-task and prioritize.

Responsabilidades

• Provide remote technical support for Hugo robotic system and DS1.
• Act as technical liaison between stakeholders and operating unit.
• Lead escalation to field service when needed.
• Collaborate with other specialists to troubleshoot complex service requests.
• Own documentation and continuous improvement projects.
• Occasional on-site training and remote support across borders.

Conocimientos

Engineering background

Multilingual English PortugueseItalian

Robotics experience

Problem solving

Software troubleshooting

Organizational skills

Educación

Bachelor's or Master's in biomedical/electrical/mechanical engineering

Descripción del empleo

Medtronic is seeking a Remote Technical Services Specialist for the Hugo robotic system and DS1 AI-powered analytics platform. You will support Healthcare Professionals, SUS, and FSEs from a remote location with occasional on-site activity across Europe and internationally.

Ideal candidates have robotics experience, strong problem-solving skills, and fluency in Portuguese, English and Italian. The role offers full-time employment across multiple European countries with a competitive package and