Remote Customer Success Champion - Spain

Placements24; España; Remote; EUR 32.000 - 52.000; Vollzeit

Benefits dieser Stelle

Fully remote work schedule

Zusammenfassung

Placements24 is seeking a Customer Success Champion to remotely support clients across Spain. You will proactively engage, onboard, train, and monitor client health while acting as their trusted advisor.

This role emphasizes building strong relationships and driving retention in a remote-first environment with Spain-wide responsibilities. The ideal candidate has experience in customer success or account management, excellent communication, and is comfortable working remotely from Spain,

Qualifikationen

• Excellent communication and presentation abilities.
• Proven ability to build rapport with clients.
• Strong grasp of customer success principles and methodologies.
• Ability to work autonomously in a remote setting.
• Experience with CRM and customer success platforms.

Aufgaben

• Proactively engage with clients to ensure success and satisfaction.
• Build and maintain long-lasting client relationships.
• Understand goals and help clients achieve them using our offerings.
• Onboard new clients and provide ongoing training.
• Monitor client health and identify risks or expansion opportunities.
• Provide customer feedback to product and sales teams.
• Resolve issues and handle escalations promptly.
• Conduct regular check-ins and business reviews with clients.

Kenntnisse

Communication skills

Presentation skills

Relationship building

Remote work

CRM familiarity

Ausbildung

High school diploma

Bachelor's degree in Business or Marketing

Tools

CRM software

Jobbeschreibung

Placements24 is seeking a Customer Success Champion to remotely support clients across Spain. You will proactively engage, onboard, train, and monitor client health while acting as their trusted advisor.

This role emphasizes building strong relationships and driving retention in a remote-first environment with Spain-wide responsibilities. The ideal candidate has experience in customer success or account management, excellent communication, and is comfortable working remotely from Spain,