Remote Customer Service Rep - Santa Cruz Area

Nike; Islas Baleares; A distancia; EUR 21.000 - 30.000; Jornada completa

Descripción de la vacante

Nike is seeking a Customer Service Representative to join a remote team serving customers from Santa Cruz de Tenerife and surrounding areas. You will provide prompt, accurate, and friendly support, enabling a high level of customer satisfaction without the need to commute.

You will handle inquiries via phone, email, and chat, offer detailed information about products and policies, and resolve issues with timely escalation when necessary.

Responsabilidades

• Handle inbound customer inquiries via phone, email, and chat with professionalism and efficiency.
• Provide detailed information about products, services, and company policies.
• Resolve customer complaints and issues, escalating complex cases when necessary.

Descripción del empleo

Nike is seeking a Customer Service Representative to join a remote team serving customers from Santa Cruz de Tenerife and surrounding areas. You will provide prompt, accurate, and friendly support, enabling a high level of customer satisfaction without the need to commute.

You will handle inquiries via phone, email, and chat, offer detailed information about products and policies, and resolve issues with timely escalation when necessary.