Remote CRM & Revenue Systems Administrator

YO AI Labs; Madrid; A distancia; EUR 55.000 - 124.000; A tiempo parcial

Descripción de la vacante

YO AI Labs is seeking experienced Salesforce / HubSpot Administrators to support a customer project focused on operational excellence across CRM and revenue systems. You will audit, reconcile, and optimize CRM data and processes to ensure seamless automation and governance.

The role emphasizes strong SQL and API skills, SaaS environment experience, and excellent English communication. Remote work is offered for this contractor engagement with cross-functional collaboration.

Formación

• 4-6 years hands-on experience with Salesforce, HubSpot, Microsoft Dynamics 365, or similar CRM platforms.
• Experience leading CRM implementations, migrations, consolidations, or rollouts.
• Strong knowledge of fields, objects, flows, validation rules, automation, and permissions.
• Experience with at least two revenue or operational systems such as billing, CPQ, ticketing, or integration platforms.
• Working knowledge of SQL, APIs, data models, and cross-system data reconciliation.
• Experience working in SaaS environments.
• Excellent written and verbal English communication skills.

Responsabilidades

• Audit CRM and integrated revenue systems for inconsistencies, outdated policies, duplicate records, and automation issues.
• Analyze policy conflicts and determine appropriate business rules.
• Review and reconcile data across CRM and connected platforms.
• Create clear operational prompts and documentation for complex SaaS scenarios.
• Document recommended system changes and operational decisions.
• Assess the impact of CRM changes on billing, CPQ, ticketing, and other integrated tools.
• Provide insights on CRM optimization, system design, and sustainable governance.

Conocimientos

CRM administration

Salesforce

HubSpot

Microsoft Dynamics 365

Data reconciliation

SQL

APIs

English communication

Herramientas

CPQ tools

Billing systems

Ticketing platforms

Integration platforms

Descripción del empleo

YO AI Labs is seeking experienced Salesforce / HubSpot Administrators to support a customer project focused on operational excellence across CRM and revenue systems. You will audit, reconcile, and optimize CRM data and processes to ensure seamless automation and governance.

The role emphasizes strong SQL and API skills, SaaS environment experience, and excellent English communication. Remote work is offered for this contractor engagement with cross-functional collaboration.