Remote B2B Renewals & Upsell Specialist

Temporing; Molins de Rei; Remote; EUR 29,000 - 39,000; Full time

Benefits offered by this job

4-month contract

Remote work within Spain

Job summary

Temporing is seeking a Renewals Representative for an important software company based in Barcelona. The role focuses on executing end-to-end renewal motions, closing renewals, and driving seat expansions while monitoring auto-renewal status to prevent churn.

You will collaborate with procurement and provide product feedback from customer interactions. The position offers a 4-month contract and a remote-work arrangement within Spain, with working hours from 9:00 to 18:00, Monday through Friday.

Qualifications

• Experience dealing with B2B clients.
• Proficiency with CRM and renewal tracking systems to automate workflows, analyze data and flag exceptions.
• Fluent English required; other European languages are a plus.

Responsibilities

• Execute End-to-End Renewal Motions: Own and streamline renewal workflows, minimizing manual effort and ensuring timely execution.
• Close Renewals: Protect the existing customer base by closing renewals accurately and efficiently.
• Drive and Close Seat Expansions: Sell additional seats to existing buyers at time of renewals, leveraging playbooks and cross-functional strategies.
• Monitor Auto-Renewal Status: Track and intervene when auto-renewals are disabled to prevent churn.
• Customer Procurement Interaction: Collaborate with procurement teams to ensure smooth renewal execution.
• Provide Feedback: Share insights into products and packaging based on customer interactions.

Skills

B2B experience

CRM proficiency

Tools

CRM software

Job description

Temporing is seeking a Renewals Representative for an important software company based in Barcelona. The role focuses on executing end-to-end renewal motions, closing renewals, and driving seat expansions while monitoring auto-renewal status to prevent churn.

You will collaborate with procurement and provide product feedback from customer interactions. The position offers a 4-month contract and a remote-work arrangement within Spain, with working hours from 9:00 to 18:00, Monday through Friday.