Remote Account Manager — Restaurant Tech & Growth

OpenTable; Madrid; Hybrid; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Vacation days

Birthday off

Company-wide week off

Therapy sessions

HeadSpace subscription

Parental leave

Flexible sick time

Job summary

OpenTable, a Booking Holdings company, is seeking an Account Manager to oversee a portfolio of restaurant partners in Madrid. You will guide onboarding, adoption, retention and renewal, building trusted relationships with restaurant operators and helping them leverage OpenTable’s technology to boost reservations and business performance.

The role is field-based with remote elements and regular travel across your territory, requiring excellent Spanish and English, strong collaboration with

Qualifications

• 5+ years of experience in account management or a related customer-facing role.
• Fluency in Spanish and English with strong communication skills.
• Ability to understand customer objectives, negotiate, and influence decisions.
• Strong organizational and analytical skills; able to manage multiple stakeholders.
• Proficiency with Google Workspace and Salesforce; valid driving license for travel.

Responsibilities

• Manage a portfolio of restaurant partners across onboarding, adoption, retention, renewal, and growth.
• Build trusted relationships through meetings, reviews, training, and visits.
• Help customers configure OpenTable to optimize reservation flow and implement links.
• Identify opportunities for marketing solutions and support renewal of expiring contracts.
• Coordinate with Technical Support, Marketing, Product to resolve issues and deliver outcomes.
• Capture feedback and advise product improvements and restaurant-specific programs.

Skills

Spanish fluency

English fluency

Account management

SaaS experience

Sales

Education

Bachelor’s degree or equivalent practical experience

Tools

Google Workspace

Salesforce

Job description

OpenTable, a Booking Holdings company, is seeking an Account Manager to oversee a portfolio of restaurant partners in Madrid. You will guide onboarding, adoption, retention and renewal, building trusted relationships with restaurant operators and helping them leverage OpenTable’s technology to boost reservations and business performance.

The role is field-based with remote elements and regular travel across your territory, requiring excellent Spanish and English, strong collaboration with