Property Manager Madrid (Sales)

SafeStays International; Comunidad de Madrid; Hybride; EUR 42 000 - 62 000; Plein temps

Résumé du poste

SafeStays International in Madrid seeks a Property Manager Madrid (Sales) to oversee luxury residential properties, balancing on-site visits with remote tasks. You will manage owner and tenant relationships, coordinate arrivals and departures, and ensure properties meet premium standards.

You will drive revenue by handling inquiries, optimizing occupancy and pricing, preparing proposals, and supporting contracts.

Qualifications

• Experience in property management or hospitality is required.
• Strong sales and client negotiation skills are essential.
• Excellent organizational abilities and attention to detail.
• Fluent in Spanish; English proficiency is preferred.
• Willingness to travel within the Community of Madrid.
• Work authorization in Spain is required.

Responsabilités

• Manage owner and tenant relationships and coordinate check-ins/outs.
• Supervise cleaning, maintenance, and quality control for luxury properties.
• Ensure compliance with procedures and local regulations.
• Drive revenue by handling inquiries and optimizing occupancy and pricing.
• Prepare proposals and support contract negotiations.
• Monitor property performance and prepare regular reports.
• Collaborate with operations, marketing, and finance teams.

Connaissances

Property management

Sales & inquiries

Customer relationships

Administration

Communication

CRM software

Real estate experience

Bilingual English/Spanish

Outils

CRM software

Reservation platforms

Description du poste

Company Description

SafeStays International is a subdivision of The One Properties, part of The One Family, an umbrella brand specializing in elevated property investment, management, and rental services. The One Family curates high-quality residential and commercial spaces for discerning clients seeking premium living and working environments. Within this ecosystem, SafeStays focuses on luxury, fully managed accommodations that deliver a seamless and sophisticated guest experience. The company currently operates in three countries and four major cities—Madrid, Barcelona, Milan, and Miami—maintaining consistent standards of quality and hospitality across all locations. Candidates joining SafeStays become part of a growing international team committed to excellence in property management and client service.

Role Description

The Property Manager Madrid (Sales) is a full-time, hybrid role based in the Community of Madrid, Spain, with a mix of on-site property visits and work-from-home tasks. This role oversees a portfolio of high-end residential properties, ensuring they are maintained to luxury standards and operated efficiently. Day-to-day responsibilities include managing owner and tenant relationships, coordinating check-ins and check-outs, supervising cleaning and maintenance, and ensuring compliance with company procedures and local regulations. The Property Manager will drive property revenue by managing sales inquiries, optimizing occupancy and pricing, preparing proposals, and supporting contract negotiations. The role also involves monitoring property performance, preparing regular reports, collaborating with internal teams (operations, marketing, finance), and identifying opportunities to improve guest experience and operational efficiency.

Qualifications

• Candidates should possess strong property management and operations skills, including coordination of maintenance, housekeeping, inspections, and quality control for luxury accommodations.
• Candidates should possess sales and customer relationship skills, such as managing inquiries, negotiating agreements, maximizing occupancy, and delivering high-quality client and guest service.
• Candidates should possess administrative and organizational skills, including scheduling, documentation, reporting, and attention to detail in handling contracts and compliance requirements.
• Candidates should possess communication and collaboration skills, including clear spoken and written communication, the ability to liaise with owners, tenants, vendors, and internal teams, and a professional, service-oriented approach.
• Candidates should possess digital proficiency, including use of property management systems, CRM tools, office software, and online platforms relevant to reservations and listings.
• Previous experience in property management, hospitality, or real estate, ideally in a premium or luxury segment, is highly beneficial.
• Fluency in Spanish and strong proficiency in English are preferred; additional languages are an advantage in an international environment.
• A valid work authorization in Spain and the ability to travel within the Community of Madrid for property visits are required.
• A background in business, real estate, hospitality, or a related